Published by David Olsen

Report an issue with Touch Embroidery Free.
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Why should I report an Issue with Touch Embroidery Free?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of David Olsen to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Touch Embroidery Free Customer Insights

1. There is just not enough room on a phone screen to be helpful.This app is rubbish, wheres the tutorial (Quite frustrating as I've never embroidered before, so if you put a tutorial on how it works, I'd mark it higher.

2. If fixed it would be 5 starGreat little app to check embroidery files on my phone before getting them transferred to my computer.

3. I want editing 120kb of .JEF file but app is hanging even my phone have 2GB of RAMWould be better is there is a magic wand option.

4. also having trouble geting file onto brother se600app can't takeover larger files... like 30000 stitchs and above.

5. I'm a lot better, I got your uploaded touch embroidery free apps in the play store but you did not get the paid version anywhere free.

6. Particularly helpful for precise corrections in DST files created with other apps.

7. I'm very grateful for the existence of this app!! An absolute recommendation.Havent used it too much but....where is an eraser? Not just undo but an eraser would be nice.

8. Also once saved you can't load it again to finish it or you can't load one from a file to edit neither.

9. You can edit files and create designs from scratch.

10. Do you have this app for Windows? I uninstalled this app from my phone.

11. Great app but I'll look elsewhere since it only can be used in a phone environment.

Steps to Troubleshoot & Fix Touch Embroidery Free Issues

1. Fix Touch Embroidery Free Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Touch Embroidery Free: Restarting the app will resolve most errors.
  2. Update the Touch Embroidery Free App. Here is how:
    1. On Android goto PlayStore » Search for "Touch Embroidery Free" » Open Touch Embroidery Free » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Touch Embroidery Free » click "UPDATE".
  3. Clear Touch Embroidery Free app cache: Clearing cached data will force your app to retrieve the latest data directly from Touch Embroidery Free servers.
    1. On Android, goto Settings » Apps » Select "Touch Embroidery Free" » click Storage » click "Clear Cache".
  4. Check Touch Embroidery Free app permissions. If any of these permissions required to use your device's features are disenabled, Touch Embroidery Free might not work.
  5. Uninstall and reinstall Touch Embroidery Free. If nothing else has worked, completely uninstall Touch Embroidery Free then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Touch Embroidery Free not working


2. Fix Touch Embroidery Free Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Touch Embroidery Free be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Touch Embroidery Free not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Touch Embroidery Free may not be able to connect to the Internet when running in the background.

Reported Issues