Published by GAUTHTECH PTE. LTD. on Oct 30, 2024

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Why should I report an Issue with Gauth: AI Study Companion?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of GAUTHTECH PTE. LTD. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Gauth: AI Study Companion image 1 contact Gauth: AI Study Companion image 2

Gauth Customer Insights

1. This issue was usually faced when the question was a word problem, or a long written one.It used to be great, now it is saying that I can't get some of my answers without paying for premium and when it doesn't say that I have to watch an ad to get the problem done for me.

2. For starters, everytime I try to use this app for a single math problem, it takes way too long just to get an answer and even after you receive it, the answer to the problem comes out wrong which almost cost me my grade several times.

3. Nobody has the money for that, after you use that, you can watch 1 ad to get 1 free answer, but you can only do that 10 times, and then you have no choice but to pay for it if you wanna use it again, im not sure if the 10 ads reset every day, I have yet to see, but they definitely needa bring their prices down, its unnecessary.Eh, not great from my experience.

4. absolutely rubbish app overall.App really good and works very fine (had written answer to almost all textbook questions) but in very few cases, the answer couldn't be found.

5. There are ads that you can use to skip the wait times but even they are worse since they come up with answers from bots and are unclear almost all the time.forces you to pay for premium for almost every single question.

6. I tried using Photomath and some other map app and they both just said the picture wasn't whole or they couldn't see the whole problem.

7. students (especially ones with lower class families) are unable to pay 31 a month for answers that come out wrong half the time.

8. I submitted a single problem three times and all of them were rejected because it was "not clear enough" when the picture was taken.

9. I wrote my problem carefully on paper... My suggestion is to not rely on this application for help if you're in Calculus or higher.

10. All you needed to do was scan the question and you would receive an answer.

11. I e tried to watch the ads to earn tickets but it doesn't work.

Steps to Troubleshoot & Fix Gauth Issues

1. Fix Gauth Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Gauth: Restarting the app will resolve most errors.
  2. Update the Gauth App. Here is how:
    1. On Android goto PlayStore » Search for "Gauth" » Open Gauth: AI Study Companion » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Gauth » click "UPDATE".
  3. Clear Gauth: AI Study Companion app cache: Clearing cached data will force your app to retrieve the latest data directly from Gauth servers.
    1. On Android, goto Settings » Apps » Select "Gauth: AI Study Companion" » click Storage » click "Clear Cache".
  4. Check Gauth app permissions. If any of these permissions required to use your device's features are disenabled, Gauth might not work.
  5. Uninstall and reinstall Gauth. If nothing else has worked, completely uninstall Gauth then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Gauth not working


2. Fix Gauth Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Gauth be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Gauth not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Gauth may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Gauthmath is not working

    — by Rabin Regmi 11 months ago

  • I cannot remember the account I subscribed the plan

    — by FFF 1 year ago

  • i bought premium without making an account i made an account now and have lost all access to it essentially i have wasted my money

    — by sukhwinder dhanjal 1 year ago

  • I have subscribed but it is not showing answers

    — by Rabelani 1 year ago

  • before i signed into my account on gauth math i bought premium and now that ive signed in it is not working

    — by Henry Richardson 1 year ago

  • I need to request a refund

    — by Fares 1 year ago

  • Good evening,
    I was charged 50 dollars for purchasing a subscription.But i used the 3 day trail and they first day i got it I used it, I canceled my 3 day trail the same day after i wad done using it. I would like to know why was i charged for it ? And I would want my money back
    Thank you.

    — by Melanir 1 year ago

  • i no longer need it as i finished my studies

    — by Anthony Dookie 1 year ago

  • I would like to delete my account and cancel my Gauthmath subscription

    — by Victoria Saint Julien 1 year ago

  • Hi please can you delete my gaumaths account permanently thank you.

    — by Halima 1 year ago

  • Hii hello sir

    — by Ashok kumar Saini 2 years ago

  • I purchased Gauthmath Plus for 3 months. I purchased it through google/paypal. I had to get a new phone and went from and iphone to an android. Now, it wont let me use my email to log in. I only used 34 days of my 3 months and want to get this to work. Please help. I paid for it on 6 August. I have my paypal receipt.
    Many thanks,
    Mary Stricker maryperfectstricker@redacted 410 818 9446

    — by Mary stricker 2 years ago

  • Hello! It says that I had purchased gauthmath but I never did and It DOESNT let me the Cancel the subscription, if you could please get back to me asap that would be great!

    — by Alice 2 years ago

  • Hello! It says that I had purchased gauthmath but I never did and It DOESNT let me the Cancel the subscription, if you could please get back to me asap that would be great!

    — by Alice 2 years ago

  • Unable to sign in to my account, it continues to say my email is not on file. Please help.
    The yearly amount was paid on August 25.

    — by Sherrie Johnson 2 years ago

  • i was trying to use the math app and it charged me and kept saying i didn’t have an account when i did. i was charged $12 for an app that didn’t work. i’d like my money back please seems how i canceled my subscription

    — by lily fournier 2 years ago

  • Please cancel my Gauthmath subscription immediately. Thanks.

    — by Sharon L Morrow 2 years ago

  • Subscription Cancellation Request, I want to cancel my subscription because i found help from some where else.

    — by kevin 2 years ago

  • Got new phone and all of my tickets are gone now. How do I get them back?

    — by Nichole Kemp 2 years ago

  • I would like to delete my gauthmath account with this email.

    — by Ashlyn Blackwood 2 years ago

  • I was charged for services unothorized

    — by Shawna DeVault 2 years ago

  • I have been billed two times for my service at the same time. Instead of being billed $49.99 I was billed 2 times for it at the same time.

    — by Shawna DeVault 2 years ago

  • I no longer using the app helpful and i want my account to be deleted because I don't have time to open the app again and i need safety

    — by DragonRevolver 2 years ago

  • I have submitted my application as gauthamath expert and has not yet gotten any feed back, that is the test so i can become a Gauthmath expert and earn money. what might be the problem.

    — by salome 2 years ago

  • I gone through the answer which posted in your website. It says that 0.09 is smaller than 0.07.that doesn't make sense. So please explain.

    — by Sivaranjani 3 years ago

  • Can you remove questions they are copyrighted

    — by WitheredKingz 3 years ago

  • Too many notifications

    — by WitheredKingz 3 years ago

  • I purchased additional tickets and have not received them yet? When will I get access to the tickets purchased?

    — by Xiane 3 years ago

  • I understand that Gauthnath is free but I am being denied access unless I invite a friend. Could you please advise. Thanks so much.

    — by Mustapha Dukuly 3 years ago

  • Hello there, Im still waiting for the answer to my question . It has been over two hours long .Can I get a ticket back ? Thank you .

    — by Cat 3 years ago

  • I want it deleted because im full on storage

    — by Ethan Bradleigh L. Sardido 3 years ago