Contact SM Educamos Familias Customer Service

Why should I report an Issue with SM Educamos Familias?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Educamos to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Verás el horario de clase, podrás justificar una incidencia y avisar de una ausencia; revisar las tareas pendientes y las calificaciones que van obteniendo tus hijos; visualizar y descargar boletines; recibir avisos y circulares; aceptar o rechazar entrevistas y autorizaciones; apuntarte tú y tus hijos a actividades y controlar los recibos que emite el colegio. ¿Has visto qué fácil te lo ponemos?

2. ¿Quieres estar siempre conectado a tu colegio? ¿Quieres sentirte más cerca de la vida escolar de tus hijos? ¡Con la aplicación para familias de SM Educamos es posible!

3. Pues descárgate ahora la app SM Educamos Familias y podrás estar conectado a tu centro las 24 horas del día desde tu móvil.

4. Recibirás una notificación en tu móvil por cada novedad que se produzca, de modo que serás el primero en enterarte de todo en cualquier momento y lugar. Así es, de ¡TODO!

5. Tendrás acceso a toda la información del colegio que te interesa en tiempo real.

6. Di adiós al papel, con la aplicación Familias tienes la información online.

1. Slow.I can't even open the app in Android, it only works in Iphones, some of my classmates with Iphones can see their grades and I can't due to having a Samsungworks very bad, awful app, full of bugs and slowPut dark mode and I'll give u five starsis fir me school ;)Lleva ya con este 2 días que no va.las notificaciones dejaron de funcionarme este curso (Android)El resto de aplicaciones que tengo son gratis y funcionan perfectamente; esta la tenemos que pagar y una vez al mes le tengo que dedicar una hora para que me deje acceder.

2. You have to actually click on each one of the items to make them go as "read" (cannot mark as read a group of items).

3. Really bad....slow connection to server, when reading messages they are not deleted when read....Horrible app.

4. You cannot choose what items are favorites.

5. Some times it shows photos of students, other times it doesn't.

6. It notifies you new items and then there are not new items.

7. Tanto la aplicación como la página son vergonzosas.

8. Not use friendly at all.

1. Fix SM Educamos Familias Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart SM Educamos Familias: Restarting the app will resolve most errors.
2. Update the SM Educamos Familias App. Here is how:
   1. On Android goto PlayStore » Search for "SM Educamos Familias" » Open SM Educamos Familias » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for SM Educamos Familias » click "UPDATE".
3. Clear SM Educamos Familias app cache: Clearing cached data will force your app to retrieve the latest data directly from SM Educamos Familias servers.
   1. On Android, goto Settings » Apps » Select "SM Educamos Familias" » click Storage » click "Clear Cache".
4. Check SM Educamos Familias app permissions. If any of these permissions required to use your device's features are disenabled, SM Educamos Familias might not work.
5. Uninstall and reinstall SM Educamos Familias. If nothing else has worked, completely uninstall SM Educamos Familias then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing SM Educamos Familias not working

2. Fix SM Educamos Familias Server issues & Internet Connection

1. Check network connection: An unstable Internet will make SM Educamos Familias be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to SM Educamos Familias not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, SM Educamos Familias may not be able to connect to the Internet when running in the background.