Contact iDoctus Customer Service

Why should I report an Issue with iDoctus?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of iDoctus to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. La app ha mejorado mucho desde sus inicios y es de gran utilidad para profesionales sanitarios.No deja registrarmeA dejado de funcionar, y eso me entristese mucho, es una muy buena aplicación, y me a servido mucho en mi practica no se si pudieran solucionarloExcelente herramienta a la que le he podido sacar mucho provecho en mi consulta diariaBastante útilPretty useful!la mejor app para un médico! me ha sacado de aprietosNecesaria para todo médico en la actualidad.

2. It was the emotional me that moment sorry this application helps me a lot it has been doing it for the last couple yearsCrashing for the first time now!!El concepto es muy interesante y la información ágil y rápida sobre interacciones se echaba en falta en la práctica.

3. Uso la aplicación prácticamente a diario desde hace ya años.

4. Enhorabuena por un trabajo bien hecho.

5. Infinitamente agradecido.

1. Fix iDoctus Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart iDoctus: Restarting the app will resolve most errors.
2. Update the iDoctus App. Here is how:
   1. On Android goto PlayStore » Search for "iDoctus" » Open iDoctus » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for iDoctus » click "UPDATE".
3. Clear iDoctus app cache: Clearing cached data will force your app to retrieve the latest data directly from iDoctus servers.
   1. On Android, goto Settings » Apps » Select "iDoctus" » click Storage » click "Clear Cache".
4. Check iDoctus app permissions. If any of these permissions required to use your device's features are disenabled, iDoctus might not work.
5. Uninstall and reinstall iDoctus. If nothing else has worked, completely uninstall iDoctus then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing iDoctus not working

2. Fix iDoctus Server issues & Internet Connection

1. Check network connection: An unstable Internet will make iDoctus be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to iDoctus not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, iDoctus may not be able to connect to the Internet when running in the background.