Published by ONSOLVE, LLC on Oct 25, 2024

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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with CodeRED?



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What users are saying

1. Every time I open it (when I know there's an alert in my area), I get a notification (through Android system notifications) that says "This is required to send your current location status to the server." Tapping on the notification simply takes me into the CodeRED app.

2. Useless! (I have granted all location permissions in settings, to no avail.)After reading the description of the app I learned that the account to sign up for my community is a different account than what the app uses.

3. Upon restarting it, it asked me to sign in again, then responded "Your request could not be completed" The issue is probably the servers got overloaded, but that's the issue with an emergency app designed and tested under normal circumstances, but only really used in abnormal ones.I had originally given this app 2 stars back in 2019.

4. What is the point of a code red alert app that doesn't alert? My review is one of many saying it doesn't work anymore yet nothing is being done to correct it.

5. It doesn't request the system permission to access location data at all times, so it only notifies when you open the app.

6. Unfortunately, most of the time, it doesn't work.As many reviewers have been saying, this app used to be great but it no longer works.

7. This morning it was a water main break that had been fixed in a town 30 miles from me, and of course yesterday it was the fact that that same water break had happened! There should be a way to just turn on the most extreme weather related or abduction related emergencies.

8. It seems my choices are to turn on my location for this app's convenience, get alerts from the whole country, or uninstall.

9. It's a great concept, but terrible implementation, and I will provide the feedback to my subscribing governments, too, in hopes they can get the change my review won't.Worked fine until needed.

10. As is I guess I'll just have to check the app when I already know something is happening: Info, instead of an alert function.Good idea, but the app has no control over what my nearby towns think is an emergency.

11. That's even more upsettingThe app won't allow me to just set areas I want to monitor, instead asking every several seconds for access to my location.

Steps to Troubleshoot & Fix CodeRED Issues

1. Fix CodeRED Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart CodeRED: Restarting the app will resolve most errors.
  2. Update the CodeRED App. Here is how:
    1. On Android goto PlayStore » Search for "CodeRED" » Open CodeRED Mobile Alert » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for CodeRED » click "UPDATE".
  3. Clear CodeRED Mobile Alert app cache: Clearing cached data will force your app to retrieve the latest data directly from CodeRED servers.
    1. On Android, goto Settings » Apps » Select "CodeRED Mobile Alert" » click Storage » click "Clear Cache".
  4. Check CodeRED app permissions. If any of these permissions required to use your device's features are disenabled, CodeRED might not work.
  5. Uninstall and reinstall CodeRED. If nothing else has worked, completely uninstall CodeRED then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing CodeRED not working


2. Fix CodeRED Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make CodeRED be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to CodeRED not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, CodeRED may not be able to connect to the Internet when running in the background.

Reported Issues

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