Published by Easy Mobile

Report an issue with Network Scanner.
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Why should I report an Issue with Network Scanner?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Easy Mobile to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Network Scanner Customer Insights

1. The fact that the app can remember nicknames and chosen icons is a big plus.Rarely do i comment on apps! But this app is a keeper! Not only is it efficient, it discovered and gave me accurate description of the 5 devices that a hacker had attached to my router! And the Equipment that he uses , remotely hacks into cellular devices and attaches malwares in order to obtain financial information! It's a dangerous world out there! So protect your devices with this app! *Thanks to this app! I discovered that the hacking of routers and cell phones is called " Cherry Blossom"*This is the best app!!!! if you have a android phone and a hp Microsoft laptop with windows, then this is it.. its compatible with a lot of systems and devices and it will tell you all the info u need for your devices or what system.. you just have to have them on and connect to the same wifi.. It's the best app yet!!! cong...

2. Reviewing connected devices showed me her printer was NOT connected, and I saw one number was incorrect in it's IP address.

3. Well done developers.It helps me keep track on the devices connected to my router.

4. It also allows you to save a copy of your discovered devices.

5. I wasted over two hours trying to fix it and after using this APP it took two minutes! Thanks!! I paid for the PRO version.

6. Her wireless printer said it was connected but the computer didn't find it.

7. This is followed by frequent full page ads when doing various things on the app.

8. Already has banner ads most of the time on the page for other google apps etc.

9. It took a while to figure out how to change icons, but I did find it.

10. Highly informative and the ability to add a "nickname" and an icon to each listed item, make this one of the very best of its kind.

11. Some apps exist to display ads with the function of the app as an afterthought.

Steps to Troubleshoot & Fix Network Scanner Issues

1. Fix Network Scanner Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Network Scanner: Restarting the app will resolve most errors.
  2. Update the Network Scanner App. Here is how:
    1. On Android goto PlayStore » Search for "Network Scanner" » Open Network Scanner » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Network Scanner » click "UPDATE".
  3. Clear Network Scanner app cache: Clearing cached data will force your app to retrieve the latest data directly from Network Scanner servers.
    1. On Android, goto Settings » Apps » Select "Network Scanner" » click Storage » click "Clear Cache".
  4. Check Network Scanner app permissions. If any of these permissions required to use your device's features are disenabled, Network Scanner might not work.
  5. Uninstall and reinstall Network Scanner. If nothing else has worked, completely uninstall Network Scanner then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Network Scanner not working


2. Fix Network Scanner Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Network Scanner be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Network Scanner not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Network Scanner may not be able to connect to the Internet when running in the background.

Reported Issues