Contact East West L.E.A.P Customer Service

Why should I report an Issue with East West L.E.A.P?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of EastWest Bank to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. I'm using android 9.0, 8gb ram, 128gb rom, Snapdragon 855 processor, Fiber network.

2. The app is unstable.

3. Uninstall it immediately.

4. It could not be on my side.

1. Fix East West L.E.A.P Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart East West L.E.A.P: Restarting the app will resolve most errors.
2. Update the East West L.E.A.P App. Here is how:
   1. On Android goto PlayStore » Search for "East West L.E.A.P" » Open East West L.E.A.P » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for East West L.E.A.P » click "UPDATE".
3. Clear East West L.E.A.P app cache: Clearing cached data will force your app to retrieve the latest data directly from East West L.E.A.P servers.
   1. On Android, goto Settings » Apps » Select "East West L.E.A.P" » click Storage » click "Clear Cache".
4. Check East West L.E.A.P app permissions. If any of these permissions required to use your device's features are disenabled, East West L.E.A.P might not work.
5. Uninstall and reinstall East West L.E.A.P. If nothing else has worked, completely uninstall East West L.E.A.P then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing East West L.E.A.P not working

2. Fix East West L.E.A.P Server issues & Internet Connection

1. Check network connection: An unstable Internet will make East West L.E.A.P be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to East West L.E.A.P not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, East West L.E.A.P may not be able to connect to the Internet when running in the background.