Published by EASE Applications™ on Feb 27, 2024

Report an issue with Ease Applications Messaging.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Ease Applications Messaging?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of EASE Applications™ to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Ease Applications Messaging

1. Ease allows patients to invite family members and loved ones to receive text, photo and video updates on their status throughout the hospital experience in a safe and secure app.

2. A HIPAA compliant communication app, Ease is designed to improve patient satisfaction and increase transparency with updates used to educate and inform families on the patient’s status.

3. Family members and loved ones will be able to view all Ease updates for 60 seconds of screen time before it disappears, and all content is never stored on a device.

4. In order to receive Ease updates, your medical provider must be signed up for the Ease program.

5. Within the app, patients are able to add the family and friends they want to keep informed and relaxed throughout their medical procedure or hospital stay.

6. Ease works on virtually all carriers and networks but some carrier limitations may apply.

7. The Ease App uses 5G, 4G, LTE or WiFi connections (when available).

8. Encrypted texts, photos and videos are sent at the direction of the patient’s medical team.

9. Ease is freedom from the waiting room.

10. Improving patient satisfaction, communication and reducing anxiety has never been easier.

11. To find out availability in your area please email us at support@easeapplications. com or visit easeapplications.

Ease Applications Messaging Customer Insights

1. Worth a try though, maybe your hospital will be better at updating the progress, but for me it was a waste of time.Got this app installed and tested by the provider using my phone number.

2. Patient is texting me directly instead and I am mass texting friends and family on their behalf.I downloaded the app using my phone number and code that they provided.

3. It also has a really neat feature where you can add other family members to be included in the updates, which makes everyone happy especially during COVID.No confirmation that app is working.

4. Makes you feel included every step of the way and some how is able to help put your mind at "ease" through such a nerve wracking time.If I could give zero stars, I would.

5. This is the second time I'm using this app to keep abreast of my sister's surgery.

6. So I uninstalled the app and reinstalled it, thinking that would make it work, and now I can't sign up because my phone number and code have already been used.

7. This app is worthless.This app is awesome! The only suggestion I have is maybe letting the people know when discharging will approximately be because my hospital relied on this app so much that they didn't call until I asked them to.

8. But, the app is only good if the hospital personnel update the progress, which the hospital did not in my experience.

9. It said that it was going to send a confirmation text, so I waited, and waited, and waited, but no text came after 30 minutes of waiting.

10. The sign in process is easy enough but once you're connected it just says "Standby for updates".

11. The timeline of events seemed unusual, but all in all this app worked as designed, and only as good as the provider.

Steps to Troubleshoot & Fix Ease Applications Messaging Issues

1. Fix Ease Applications Messaging Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Ease Applications Messaging: Restarting the app will resolve most errors.
  2. Update the Ease Applications Messaging App. Here is how:
    1. On Android goto PlayStore » Search for "Ease Applications Messaging" » Open Ease Applications Messaging » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Ease Applications Messaging » click "UPDATE".
  3. Clear Ease Applications Messaging app cache: Clearing cached data will force your app to retrieve the latest data directly from Ease Applications Messaging servers.
    1. On Android, goto Settings » Apps » Select "Ease Applications Messaging" » click Storage » click "Clear Cache".
  4. Check Ease Applications Messaging app permissions. If any of these permissions required to use your device's features are disenabled, Ease Applications Messaging might not work.
  5. Uninstall and reinstall Ease Applications Messaging. If nothing else has worked, completely uninstall Ease Applications Messaging then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Ease Applications Messaging not working


2. Fix Ease Applications Messaging Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Ease Applications Messaging be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Ease Applications Messaging not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Ease Applications Messaging may not be able to connect to the Internet when running in the background.

Reported Issues