Contact Cinderella Cafe Customer Service

Why should I report an Issue with Cinderella Cafe?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Animoca Collective to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. That way the game gets so difficult to play.Use to love playing this game all the time but when I start playing it again there was a lot of problems that need to be fix and I seen that everyone else is having the same problem really shamethis thing was my childhood and was really satisfying to play.

2. PLEASE FIX THISthe app will not launch I've tried it with data and with Wi-Fi and it never gets past the opening screen what's really sucks because I played this game a couple years ago and absolutely loved it was excited to get it again but I can't even use it I tried uninstalling and reinstalling it 20 times to no availThis game keeps crashing.

3. I really enjoy playing it but the daily rewards are not being loaded... due to which we can't buy new animals and technically u cannot progress in game please fix this problem.

4. Fix it.This game is very good but a problem is happening again and again after playing a while it's getting off in its own and then we have to again download it.

5. More than 10 times I downloaded this game... Plz fix the problem so that we can play it without any problem.

6. I'm Uninstalling it for now will wait until the problem of inability to access daily rewards resolves.Used to play a lot a few years ago it was my fav.

7. Im waiting.. The graphics are very good ... I love the background music too and in love with the feature of vip day ... desperately want the above mentioned problem to be fixed.

8. Many many problems.This game is a lot of fun, but it crashes everytime I try to play now.

9. As I read the reviews for this app, it seems lots of people are having the same problem...even as far back as 2016! I hope it can be fixed.

10. Plzzz this is my request to fix the problem.Have a lot of problems I can't collect rewards.

11. Cant collect my daily points at all and now only on 8th lvl the game stops responding and closes itself.

1. Fix Cinderella Cafe Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Cinderella Cafe: Restarting the app will resolve most errors.
2. Update the Cinderella Cafe App. Here is how:
   1. On Android goto PlayStore » Search for "Cinderella Cafe" » Open Cinderella Cafe » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Cinderella Cafe » click "UPDATE".
3. Clear Cinderella Cafe app cache: Clearing cached data will force your app to retrieve the latest data directly from Cinderella Cafe servers.
   1. On Android, goto Settings » Apps » Select "Cinderella Cafe" » click Storage » click "Clear Cache".
4. Check Cinderella Cafe app permissions. If any of these permissions required to use your device's features are disenabled, Cinderella Cafe might not work.
5. Uninstall and reinstall Cinderella Cafe. If nothing else has worked, completely uninstall Cinderella Cafe then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Cinderella Cafe not working

2. Fix Cinderella Cafe Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Cinderella Cafe be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Cinderella Cafe not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Cinderella Cafe may not be able to connect to the Internet when running in the background.