Contact Yoga | Down Dog Customer Service

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1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
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3. Skip support wait times and emailing back and forth. Get help immediately.

1. There is also an option for people with bad knees if you're like me and some floor poses are too hard on your knees.Really great app! You can target an area you want to workout, choose an experience level, pick the type of yoga you like, the amount of time you want to do it, and customize preferred music and voice.

2. So much is customizable: I have choices of the kind of music that plays during the session, the voice of the guide, the level of yoga, and the length of each session.

3. The customization is great, allowing you to modify almost everything and there's even an option to listen to your own music while the voice you choose directs your session.

4. I love the portability of taking it anywhere because it's on my phone so that no matter where I travel, I can still do my guided yoga practice.Great app for yoga practice.

5. I'm by no means a "yoga person" but it keeps me in tune with my body and Restorative is a great cooldown from other workouts.

6. The voice commands don't do a good job of transitions, so it's a frantic switching of poses that are major swaps of being on the ground then popping up to a pose then right back down.

7. On top of that the time skip buttons jump to transitions within that base move which is just beautiful when I'm sweaty and indelicately thumbing the screen.It is truly a customizable experience for any level.

8. I have been using the Pocket Yoga app for years and while I love that, I wanted to switch it up.

9. You can use your own music and choose how long it is... it's perfect if you want to do yoga alone.

10. The whole family gets in on the sessions by casting to a larger monitor! Recommended highly!User friendly visual format! I like to stop and replay an individual movement in a transition until I feel more confident to proceed.

11. Everything is customizable! The difficulty, the type of flow, the duration, even down to the music and the voice.

1. Fix Yoga | Down Dog Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Yoga | Down Dog: Restarting the app will resolve most errors.
2. Update the Yoga | Down Dog App. Here is how:
   1. On Android goto PlayStore » Search for "Yoga | Down Dog" » Open Yoga | Down Dog » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Yoga | Down Dog » click "UPDATE".
3. Clear Yoga | Down Dog app cache: Clearing cached data will force your app to retrieve the latest data directly from Yoga | Down Dog servers.
   1. On Android, goto Settings » Apps » Select "Yoga | Down Dog" » click Storage » click "Clear Cache".
4. Check Yoga | Down Dog app permissions. If any of these permissions required to use your device's features are disenabled, Yoga | Down Dog might not work.
5. Uninstall and reinstall Yoga | Down Dog. If nothing else has worked, completely uninstall Yoga | Down Dog then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Yoga | Down Dog not working

2. Fix Yoga | Down Dog Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Yoga | Down Dog be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Yoga | Down Dog not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Yoga | Down Dog may not be able to connect to the Internet when running in the background.