Contact Donatos Pizza Customer Service

Why should I report an Issue with Donatos Pizza?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Donatos Pizza to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. The Donatos Pizza app is the easiest way to order your favorite pizzas piled high with Edge to Edge® toppings, and so much more!

2. Sign up for Donatos Rewards to earn free menu items and enjoy exclusive member benefits.

1. One of the worst apps I've ever used.The food is great! However the app has this issue where it will get stuck on a time from a previous date and will not let you order.

2. You cannot sign in, it just signs you back out, the coupons don't work half the time, if you try to add a donation to the WWF or whatever they ask for it completely messes up your order.

3. It states that the time you have chosen is unavailable which sucks because I have to call or go online if I really want to order.

4. Also make sure you put your order in right away, because if you dont, and have it set for ASAP it wont ket you proceed because of the lack of time needed to make the pizza.

5. It's incredible the devs haven't fixed this yet.The app is pretty useless, it has a bug that won't allow you to place an order beyond the last successful order date.

6. Four months on and it is still a worthless app, it has to be uninstalled after every use because it can't seem to get the delivery time to work.

7. Have to uninstall every time to make it forget you're not trying to order in the past.

8. Pray it let's you continueDespite the months of people saying they've got the time bug in the app, and supposed bug fixes, the bug still exists.

9. However, clicking the log in link shows the login form for only half a second before it's immediately hidden by the main page, so logging is impossible.Absolutely awful app.

10. It either locks you into the last order date or some random date in the future.

11. Every time I want to select something, I have to touch it twice.

1. Fix Donatos Pizza Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Donatos Pizza: Restarting the app will resolve most errors.
2. Update the Donatos Pizza App. Here is how:
   1. On Android goto PlayStore » Search for "Donatos Pizza" » Open Donatos Pizza » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Donatos Pizza » click "UPDATE".
3. Clear Donatos Pizza app cache: Clearing cached data will force your app to retrieve the latest data directly from Donatos Pizza servers.
   1. On Android, goto Settings » Apps » Select "Donatos Pizza" » click Storage » click "Clear Cache".
4. Check Donatos Pizza app permissions. If any of these permissions required to use your device's features are disenabled, Donatos Pizza might not work.
5. Uninstall and reinstall Donatos Pizza. If nothing else has worked, completely uninstall Donatos Pizza then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Donatos Pizza not working

2. Fix Donatos Pizza Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Donatos Pizza be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Donatos Pizza not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Donatos Pizza may not be able to connect to the Internet when running in the background.