Contact Charlotte News from WCNC Customer Service

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1. By then, I've lost my patience and usually just close it and open a different news app.They got rid of the perfect WCNC weather app for this horrid piece of junk app that has literally none of the features of the weather app.

2. I tried setting notification preferences for weather only but still receive news notifications that I DO NOT want.

3. I want a dedicated weather app!!!Terrible decision to discontinue the WCNC Weather app.

4. Can you not get current weather updates? Nope! Not on this new version!! If it wasn't broke, why did you attempt to fix? EPIC FAIL!!Love WCNC station.

5. I like the separate weather app, I don't always want the news.

6. I don't want to filter through a news app for my weather.

7. I could get just the weather without the notifications for news stories.

8. For some reason, everytime I try to pull up a news story from Facebook or on the WCNC app that leads to a news story, it always pulls up the story and then about 3 seconds later, there is a Samsung survey or questionnaire that looks like a virus or a hack.

9. Too bad it is no longer being updated.I'm so, so disappointed in the elimination of the WCNC weather app.

10. I occasionally look at news, but getting to weather and the set up is not what I like.

11. Brad Panovich is the best meteorologist in Charlotte and it's a shame to remove his weather app.This was quite accurate for quite a while.

1. Fix Charlotte News from WCNC Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Charlotte News from WCNC: Restarting the app will resolve most errors.
2. Update the Charlotte News from WCNC App. Here is how:
   1. On Android goto PlayStore » Search for "Charlotte News from WCNC" » Open Charlotte News from WCNC » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Charlotte News from WCNC » click "UPDATE".
3. Clear Charlotte News from WCNC app cache: Clearing cached data will force your app to retrieve the latest data directly from Charlotte News from WCNC servers.
   1. On Android, goto Settings » Apps » Select "Charlotte News from WCNC" » click Storage » click "Clear Cache".
4. Check Charlotte News from WCNC app permissions. If any of these permissions required to use your device's features are disenabled, Charlotte News from WCNC might not work.
5. Uninstall and reinstall Charlotte News from WCNC. If nothing else has worked, completely uninstall Charlotte News from WCNC then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Charlotte News from WCNC not working

2. Fix Charlotte News from WCNC Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Charlotte News from WCNC be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Charlotte News from WCNC not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Charlotte News from WCNC may not be able to connect to the Internet when running in the background.