Contact San Antonio News from KENS 5 Customer Service

Why should I report an Issue with San Antonio News from KENS 5?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of TEGNA to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Our app features the latest breaking news that impacts you and your family, interactive weather and radar, and live video from our newscasts and local events.

2. Stay up-to-date with the latest news and weather in the San Antonio area on the all-new KENS 5 app.

3. This is the official app of KENS 5 and KENS5. com, the CBS affiliate serving San Antonio. Got feedback?

4. Let us know how we can make this the best app experience for you!

5. Send us a note at appfeedback@tegna. com.

1. Why cant yall just run commercials during normal times when theres breaks? Someone really needs to look at the person doing this job and either have them sync up the commercials when the breaks happen or just get rid of your app all together cause its junk.KENS5 is a News Station focused on giving you the news stories that is important & important to you.

2. I would like to see a sidebar on the app, of the Latest Stories, Breaking Stories, Top Stories, Weather & current temperature & conditions showing & a place on each section & story where you can save stories as favorites & return to them @ another date & time.Very little, if any real news.

3. Some of us still know how to read, we don't want or need to watch videos constantly! Removing this app.I like the app but I miss the live news option.

4. should be called a downgrade instead of an update.No matter how many times I turned off watch Ken's 5 live push notifications, cleared cache/app data, I installed and reinstalled it would still send me push notifications for watch live.

5. Why do y'all run commercials during one of your news stories? It's like I get to watch more commercials than actual news.

6. I usually can't find the story I'm looking for based on the notification.Video Orientation - The only issue I have with this is with the live video.

7. took me twice as long to read the stories i wanted to read due to inability to scroll and having to start back at top of home page each time.

8. A lot of lengthy ads, too many and too long even though I like kens 5 tv news the app needs some bugs fixed and the ability to skip ads faster like YouTube allows.This app is terrible.

9. I get notifications of news on my phone,I click on it, then I don't see anything about the notification.

10. You have to see a screen that has Good Morning, Afternoon, Evening, takes about 35 seconds before the news.

11. It has great video quality BUT when it rotates out back to landscape the screen goes white out with only the kens5 header showing.

1. Fix San Antonio News from KENS 5 Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart San Antonio News from KENS 5: Restarting the app will resolve most errors.
2. Update the San Antonio News from KENS 5 App. Here is how:
   1. On Android goto PlayStore » Search for "San Antonio News from KENS 5" » Open San Antonio News from KENS 5 » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for San Antonio News from KENS 5 » click "UPDATE".
3. Clear San Antonio News from KENS 5 app cache: Clearing cached data will force your app to retrieve the latest data directly from San Antonio News from KENS 5 servers.
   1. On Android, goto Settings » Apps » Select "San Antonio News from KENS 5" » click Storage » click "Clear Cache".
4. Check San Antonio News from KENS 5 app permissions. If any of these permissions required to use your device's features are disenabled, San Antonio News from KENS 5 might not work.
5. Uninstall and reinstall San Antonio News from KENS 5. If nothing else has worked, completely uninstall San Antonio News from KENS 5 then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing San Antonio News from KENS 5 not working

2. Fix San Antonio News from KENS 5 Server issues & Internet Connection

1. Check network connection: An unstable Internet will make San Antonio News from KENS 5 be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to San Antonio News from KENS 5 not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, San Antonio News from KENS 5 may not be able to connect to the Internet when running in the background.