Contact WiFiCamera Customer Service

Why should I report an Issue with WiFiCamera?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Shenzhen Suntek to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Don't move around too much while you are doing your task, then do reverse to disconnect, Wifi first then Bluetooth twice.I originally gave this 5 stars but today's update had completely broken it!!!!! When it updates it changes the app to one that is intended for the Bluetooth enabled camera (WiFi 830) so if you have the one with radio remote control (WiFi 810 or WiFi 801) then these will not work as you cannot switch it on remotely.

2. Not as good as last Campark camera we had (which worked fine until a Woodpecker got at a lense) Not sure I could recommend this particular app, that's for sure.I bought two because of the advertised ability to check the camera (Model: WiFi801B) remotely over the camera's Wifi.

3. 1 Connect Bluetooth to enable WiFi and wait about 15 seconds or until blue LED flashes (do this twice), 2 Connect to WiFi and select the camera wait about 10 secs, then you should have access.

4. I hope you enjoy seeing a "Failed" message over and over, because that is all you will ever see trying to connect to your game camera.

5. Cannot get live camera view to stay open, very frustrating, it goes completely dark after about 2 seconds and then I have to turn my phone off and on again to get back into the app.

6. Fortunately I got the cameras from Amazon and can return them.Poor wifi connection, on off, fidly buttons.

7. Nothing records....update. There are pictures on the card but we can't see them on the camera.

8. So the Bluetooth and WiFi is useless!!Broken, useless app.

9. What an awful app.App. not working, can only see live videos, no pictures or videos stored on sd card.

10. All I would like is to see the wildlife in my garden during the hours of darkness.. I do have some great images of the fox who visits each night, but as yet to capture a badger who I saw only once.Awful experience.

11. The directions are not thorough enough, leaving the user to explore all the settings, wandering through them trying to figure out what they control and how to use them.

1. Fix WiFiCamera Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart WiFiCamera: Restarting the app will resolve most errors.
2. Update the WiFiCamera App. Here is how:
   1. On Android goto PlayStore » Search for "WiFiCamera" » Open WiFiCamera » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for WiFiCamera » click "UPDATE".
3. Clear WiFiCamera app cache: Clearing cached data will force your app to retrieve the latest data directly from WiFiCamera servers.
   1. On Android, goto Settings » Apps » Select "WiFiCamera" » click Storage » click "Clear Cache".
4. Check WiFiCamera app permissions. If any of these permissions required to use your device's features are disenabled, WiFiCamera might not work.
5. Uninstall and reinstall WiFiCamera. If nothing else has worked, completely uninstall WiFiCamera then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing WiFiCamera not working

2. Fix WiFiCamera Server issues & Internet Connection

1. Check network connection: An unstable Internet will make WiFiCamera be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to WiFiCamera not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, WiFiCamera may not be able to connect to the Internet when running in the background.