Published by Discovery Communications LLC on Apr 25, 2024

Report an issue with Science Channel GO.
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Why should I report an Issue with Science Channel GO?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Discovery Communications LLC to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Science Channel GO Customer Insights

Steps to Troubleshoot & Fix Science Channel GO Issues

1. Fix Science Channel GO Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Science Channel GO: Restarting the app will resolve most errors.
  2. Update the Science Channel GO App. Here is how:
    1. On Android goto PlayStore » Search for "Science Channel GO" » Open Science Channel GO » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Science Channel GO » click "UPDATE".
  3. Clear Science Channel GO app cache: Clearing cached data will force your app to retrieve the latest data directly from Science Channel GO servers.
    1. On Android, goto Settings » Apps » Select "Science Channel GO" » click Storage » click "Clear Cache".
  4. Check Science Channel GO app permissions. If any of these permissions required to use your device's features are disenabled, Science Channel GO might not work.
  5. Uninstall and reinstall Science Channel GO. If nothing else has worked, completely uninstall Science Channel GO then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Science Channel GO not working


2. Fix Science Channel GO Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Science Channel GO be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Science Channel GO not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Science Channel GO may not be able to connect to the Internet when running in the background.

Reported Issues