Published by DIRECTV, LLC

contact NFL SUNDAY TICKET Chat with our AI-based NFL SUNDAY TICKET Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with NFL SUNDAY TICKET?



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Why chat with our AI NFL SUNDAY TICKET Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
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  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. AT&T has known about this issue for years but they still haven't addressed it, probably because they have a monopoly on the NFL and they face no competition to improve their apps/services.Tons of bugs, multiple screen layout wastes space, and I keep getting notifications of scores for the game I'm watching before the play happens on screen.

2. Especially considering how much it costs!!!! This just keeps getting worse and worse! Paid $100 for this stupid service and it never works!!! How ridiculous is this! The sound disappears, the app just shuts down & has to be restarted or they tell you they're working on a problem to try again later, LATER?!? THIS IS LIVE!!This app works fine when you can actually login.

3. The app will only rotate one direction for full screen, and for some reason I get an ad while waiting for content to load like I didn't pay a few hundred dollars for the privilege of trying to figure out this terrible UI.Only way I can actually use my subscription and watch my team from out of market.

4. Coverage was unavailable a few times this season already, they reimbursed me for the dropped cover but it was insignificant ($8 repaid for missing 30% of the game.) Volume randomly drops out throughout the games, you can reset but this quickly becomes very frustrating.

5. Being limited to 1 stream causes problems if you like to use different devices, because you must remember to logout of a device before you can login on another.

6. I've used Sunday Ticket for the past 4 seasons to watch my hometown games as I've moved out of state for work.

7. A clear indicator of having a monopoly on the product (NFL football) and not having any real reason to manage and improve the service.

8. Last week I wasn't able to cast to my tv until the 2nd quarter and so far today the cast option isn't available.

9. When I'm able to cast, it has multiple error issues and has to be restarted.

10. Because, who would want to be able to log out devices remotely? For a service you pay a massive amount for, I'm honestly flabbergasted at the incompetence.

11. This year's variety causes the cast option to zoom in on the TV randomly.

Steps to Troubleshoot & Fix NFL SUNDAY TICKET Issues

1. Fix NFL SUNDAY TICKET Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart NFL SUNDAY TICKET: Restarting the app will resolve most errors.
  2. Update the NFL SUNDAY TICKET App. Here is how:
    1. On Android goto PlayStore » Search for "NFL SUNDAY TICKET" » Open NFL SUNDAY TICKET » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for NFL SUNDAY TICKET » click "UPDATE".
  3. Clear NFL SUNDAY TICKET app cache: Clearing cached data will force your app to retrieve the latest data directly from NFL SUNDAY TICKET servers.
    1. On Android, goto Settings » Apps » Select "NFL SUNDAY TICKET" » click Storage » click "Clear Cache".
  4. Check NFL SUNDAY TICKET app permissions. If any of these permissions required to use your device's features are disenabled, NFL SUNDAY TICKET might not work.
  5. Uninstall and reinstall NFL SUNDAY TICKET. If nothing else has worked, completely uninstall NFL SUNDAY TICKET then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing NFL SUNDAY TICKET not working


2. Fix NFL SUNDAY TICKET Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make NFL SUNDAY TICKET be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to NFL SUNDAY TICKET not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, NFL SUNDAY TICKET may not be able to connect to the Internet when running in the background.

Reported Issues

— 2 years ago by Charles Stallings

Even though my subscription is canceled/suspended NFL Sunday Ticket is still trying to charge me and I want a refund.

— 2 years ago by Deana Robinson

I am unable to get any answers from Direct TV and the phone number they gave me is for NFL.com. I have NFL Sunday Ticket through Direct TV. I logged in on Tuesday and think I accidentally cancelled my subscription that has been paid for. I was only trying to shut off the autopay. Can you PLEASE tell me if I did cancel the entire subscription?

— 4 years ago by Michael

This sunday ticket app didn't download to my phone and doesnt allow me to access the app. I need my money back...

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