Published by Marley Spoon on Aug 6, 2024

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Why should I report an Issue with Dinnerly?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Marley Spoon to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Dinnerly

1. There are 14 unique recipe options every week, so even your pickiest eaters will be happy! - Pick your meal plan: decide what, when, and how much to cook. - Choose recipes and delivery days up to 8 weeks in advance.

2. Dinnerly replaces tedious meal planning and grocery shopping with tasty, easy-to-make recipes and pre-portioned ingredients delivered direct to your door.

3. Our home cooking kit's weekly collection of 14 unique recipes has something for everyone. Healthy? Vegetarian? Family-friendly? We've got you covered.

4. Use our app to choose your recipes, schedule delivery days, and save a whole lot of time.

5. Like a magical food fairy, Dinnerly makes weeknight cooking—and life, in general—a whole lot easier.

6. From just $4. 49 per meal, Dinnerly is America's most affordable meal kit!

7. Download the app to start cooking with Dinnerly tonight!

8. Like us on Facebook and get smart cooking hacks: facebook.

9. See what's cooking on our Instagram page: instagram.

10. It's also fast, convenient, picky eater-proof, and totally delicious.

Dinnerly Customer Insights

1. They also do this "cute" thing where a recipe will have more slides than it needs, and the extra slides just have text to try and indicate that their recipes are better because they're simpler? Don't let the patronizing marketing push you away, the service is great, but maybe manage things on your computer if you've got an older phone.This app on Chromebook is incredibly cumbersome.

2. As far as the food goes it's always fresh, the recipes are easy to follow, the meal sizes are perfect, and a great price, loving not having to shop for dinner anymore.UPDATE: After trying Dinnerly for about a month, I decided to cancel.

3. I wish their was a way to send him the recipe other than individual screen shots.The updated app is definitely a downgrade - you can no longer save recipes or view favorites, nor can you view the details of a recipe prior to selecting it for your box.

4. Absolutely terrible functionality.It would be nice if past recipes went into a different section......having to scroll through old recipes and recipes for dinners that have not been sent to me yet to get to this weeks recipes.

5. Good recipes! Fairly easy and quick.If you an follow the recipes on the app (which are horribly written) the food is good.

6. It's difficult to see what meals were ordered, the meals that I am getting for the week disappear until it's delivered and for the recipes each step is on a different screen, whereas in the past it was all on one.

7. For instance, there is no straightforward way to view your current recipes after the "rate your meals" starts showing.

8. Well now it's 5 days later and I've been charged for a second box! I was well within the cancelation time and now they went and charged me $100 anyway! I'm so annoyed.Everything is fresh and in pretty good condition when it arrives.

9. The price point is great compared to the other meal delivery kits, but the packaging is terrible and something is always ruined during shipping.

10. Also, the interface for selecting meals is clunkier and you can't manage your deliveries as far in advance as you previously could, which was very convenient for making sure you don't accidentally get a box when you'll be out of town!Ever since the most recent update, the app is not user friendly at all.

11. Furthermore, all of my favorite recipes are no longer available to me and the see past boxes option is gone.

Steps to Troubleshoot & Fix Dinnerly Issues

1. Fix Dinnerly Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Dinnerly: Restarting the app will resolve most errors.
  2. Update the Dinnerly App. Here is how:
    1. On Android goto PlayStore » Search for "Dinnerly" » Open Dinnerly » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Dinnerly » click "UPDATE".
  3. Clear Dinnerly app cache: Clearing cached data will force your app to retrieve the latest data directly from Dinnerly servers.
    1. On Android, goto Settings » Apps » Select "Dinnerly" » click Storage » click "Clear Cache".
  4. Check Dinnerly app permissions. If any of these permissions required to use your device's features are disenabled, Dinnerly might not work.
  5. Uninstall and reinstall Dinnerly. If nothing else has worked, completely uninstall Dinnerly then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Dinnerly not working


2. Fix Dinnerly Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Dinnerly be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Dinnerly not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Dinnerly may not be able to connect to the Internet when running in the background.

Reported Issues

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