Contact SmartConnect Deutsche Post DHL Customer Service

Why should I report an Issue with SmartConnect Deutsche Post DHL?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of D H L to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Smart Connect is THE mobile app for all employees of the DHL Group covering relevant local, regional and global news and personalized employee services.

2. Communication, sharing knowledge and collaboration are simplified thanks to Smart Connect, and news and services like employee offers and training opportunities can be accessed anytime, anywhere.

3. All employees can use the chat and social walls to connect with each other.

4. To use the internal content and functionalities of Smart Connect, you need to have credentials for the login.

5. The app invites everyone to explore new topics, engage with the content and share posts, pictures and videos throughout the organization.

6. Employees can engage on social walls and dive into our unique culture.

7. ONE App is connecting all 600,000 colleagues with each other – a real gamechanger both for teams and for each colleague individually.

8. They can chat with anyone in the company and subscribe to topics of interest.

9. You will receive them individually.

1. An still no reply from who ever runs this app.Got to the initial logon, but following instructions every password I tried it says does not meet company requirements.

2. I love that it has a lot of features, including chat, Employee Directory(for searching info on any employee), COVID-19 Information, Local News, etc.

3. Great customer servicesWhat's the point of having the payslip link here if we still have to input all our log in details every time we look at them.

4. I used upper and lower case letters, special characters and numbers.After updating the app, it wouldn't load.

5. Absolutely rubbish and pointless.Dont like Social aspects of the app there is no way of changing your preference so you can keep yourself private.

6. Since December last year (2020) I am greeted with the same "new" article about how the app helped to navigate the pandemic.

7. you have to uninstall and then in stall it again for it to do the same thing over and over again The app needs sorting.This app has kicked me out once again and won't let me sign back in.

8. I don't want to receive messages from everyone I like to Keep myself to myself.You can get your payslips they said, but good luck with that.

9. Could at first, but now some test thing needs installing.

10. Have tried emailing customer support no response.

11. This does not motivate to use the app, which is a shame.app works the first couple of times you go on it and then just freezes.

1. Fix SmartConnect Deutsche Post DHL Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart SmartConnect Deutsche Post DHL: Restarting the app will resolve most errors.
2. Update the SmartConnect Deutsche Post DHL App. Here is how:
   1. On Android goto PlayStore » Search for "SmartConnect Deutsche Post DHL" » Open SmartConnect Deutsche Post DHL » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for SmartConnect Deutsche Post DHL » click "UPDATE".
3. Clear SmartConnect Deutsche Post DHL app cache: Clearing cached data will force your app to retrieve the latest data directly from SmartConnect Deutsche Post DHL servers.
   1. On Android, goto Settings » Apps » Select "SmartConnect Deutsche Post DHL" » click Storage » click "Clear Cache".
4. Check SmartConnect Deutsche Post DHL app permissions. If any of these permissions required to use your device's features are disenabled, SmartConnect Deutsche Post DHL might not work.
5. Uninstall and reinstall SmartConnect Deutsche Post DHL. If nothing else has worked, completely uninstall SmartConnect Deutsche Post DHL then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing SmartConnect Deutsche Post DHL not working

2. Fix SmartConnect Deutsche Post DHL Server issues & Internet Connection

1. Check network connection: An unstable Internet will make SmartConnect Deutsche Post DHL be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to SmartConnect Deutsche Post DHL not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, SmartConnect Deutsche Post DHL may not be able to connect to the Internet when running in the background.