Contact Delta Dental Customer Service

Why should I report an Issue with Delta Dental Mobile App?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Delta Dental Plans Association to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. This is highly unlikely since I was able to sign with the previous app using the same information.Unable to log in like everyone else - text doesn't allow you to hit the sign in button.

2. I changed mine thinking I'd forgotten it but it was due to the malfunction of the app and website.This app just redirects you to the Delta Dental mobile website.

3. Pixel 5 Android.Same as others have said about being redirected to a website that doesn't recognize your password.

4. Users will randomly get some weird Salesforce error message which makes me think they have some kludged together spit and glue backend that doesn't work.

5. Just go to Delta Dental's mobile website and save the web page as a home page icon.

6. It doesn't communicate with the various insurance plans out of Delta Dental.

7. States authentication error and no account found matching your information entered.

8. When the face scan works for me, it still fails the fingerprint even though I didn't attempt to use that option.

9. The phone support reps are given no information on how this works.

10. When you try and sign in, it's completely unresponsive after you've entered your username and password.

11. It turned out if you wait about a full minute for it to recognize that you've tried to sign in.

1. Fix Delta Dental Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Delta Dental: Restarting the app will resolve most errors.
2. Update the Delta Dental App. Here is how:
   1. On Android goto PlayStore » Search for "Delta Dental" » Open Delta Dental Mobile App » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Delta Dental » click "UPDATE".
3. Clear Delta Dental Mobile App app cache: Clearing cached data will force your app to retrieve the latest data directly from Delta Dental servers.
   1. On Android, goto Settings » Apps » Select "Delta Dental Mobile App" » click Storage » click "Clear Cache".
4. Check Delta Dental app permissions. If any of these permissions required to use your device's features are disenabled, Delta Dental might not work.
5. Uninstall and reinstall Delta Dental. If nothing else has worked, completely uninstall Delta Dental then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Delta Dental not working

2. Fix Delta Dental Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Delta Dental be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Delta Dental not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Delta Dental may not be able to connect to the Internet when running in the background.