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- AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
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DateMyAge Mature & Senior Date Customer Insights
1. Sorry, I have a better chance of winning the lottery!The app is expensive I have being using the app for about 3 months,and believe me there are fake profiles,I know that for a fact,so I am careful it is expensive but you have to be aware and selective.what it bothers me the most is that I mention iny profile no "Video calls please" they don't listen.. the point of 4 stars I found the love of my life,it has been costly but it is worth it,we keep getting to know each other in the app I was not looking for love but I found it here.
2. But every other connection, communication, video chat takes credits...which all cost extra, above the membership fee.
3. It's a racket for sure with responding to messages etc costing "credits" that u have to refill even if you're a member, which really doesn't provide anything more than the cheaper or free sites give.
4. I bought 150 credits and after responding to about 3 or 4 messages it says I need more credits for me to send messages and listen to voice note.
5. You have to keep purchasing credits to communicate with anyone and the lowest price is $69.99 for 150 credits per month.
6. I've found that I don't like the app very much, so I've wasted my money.It's a great concept but sadly most of the messages I received are fakes & a great system for generating revenue.
7. I feel so bad about not being able to chat but spent $50 on subscription and credits to chat in less than 20 minutes.
8. The chats and emails keep you talking and you cannot communicate at all without purchasing the credits.
9. Not an easy app to navigate & terribly over priced.It's all about getting you interested so that you will keep buying credits.
10. I frankly didn't stick around long enough to see if there were good prospects--at first, I was seeing profiles all over the world, until I found a way to localize the search, but it shouldn't have been that hard.
11. I can't imagine spending lots of money, then having profile with no info.A rip off... While the concept is good, the cost is insane.
Steps to Troubleshoot & Fix DateMyAge Mature & Senior Date Issues
1. Fix DateMyAge Mature & Senior Date Not Working/Crashes/Errors/Unresponsive & Black/White screen:
- Restart DateMyAge Mature & Senior Date: Restarting the app will resolve most errors.
- Update the DateMyAge Mature & Senior Date App. Here is how:
- On Android goto PlayStore » Search for "DateMyAge Mature & Senior Date" » Open DateMyAge Mature & Senior Date » click "Update".
- On iPhone, goto AppStore » Your profile » Available Updates » Check for DateMyAge Mature & Senior Date » click "UPDATE".
- Clear DateMyAge Mature & Senior Date app cache: Clearing cached data will force your app to retrieve the latest data directly from DateMyAge Mature & Senior Date servers.
- On Android, goto Settings » Apps » Select "DateMyAge Mature & Senior Date" » click Storage » click "Clear Cache".
- Check DateMyAge Mature & Senior Date app permissions. If any of these permissions required to use your device's features are disenabled, DateMyAge Mature & Senior Date might not work.
- Uninstall and reinstall DateMyAge Mature & Senior Date. If nothing else has worked, completely uninstall DateMyAge Mature & Senior Date then reinstall.
- Restart your device. Last, restarting your device can often clear most problems causing DateMyAge Mature & Senior Date not working
2. Fix DateMyAge Mature & Senior Date Server issues & Internet Connection
- Check network connection: An unstable Internet will make DateMyAge Mature & Senior Date be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
- Disable VPN: VPN can cause connection errors and lead to DateMyAge Mature & Senior Date not working. Make sure all VPNs are off
- Enable background data: When Background data is turned off, DateMyAge Mature & Senior Date may not be able to connect to the Internet when running in the background.
Reported Issues
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Please cancel my subscription
— by June Hardy 6 months ago -
Please cancel this app as I don’t need it any more.:
many thanks. Adele Smaje— by Adele smaje 1 year ago -
I want to upgrade/subscribe with 22.75 US dollars to receive and read emails
— by Chrispin Mvula 1 year ago -
I have sent numerous messages but have not been answered correctly. It is too expensive for me to upgrade to premium. Is there specials or any alternative method to talk as I see some members use it for free
— by Elsabe Groenewald 1 year ago -
I have sent numerous messages but have not been answered correctly. It is too expensive for me to upgrade to premium. Is there specials or any alternative method to talk as I see some members use it for free
— by Elsabe Groenewald 1 year ago -
I have sent numerous messages but have not been answered correctly. It is too expensive for me to upgrade to premium. Is there specials or any alternative method to talk as I see some members use it for free
— by Elsabe Groenewald 1 year ago -
CANCEL ALL MY INFORMATION AND UNSUBSCRIBE MY PLAN NOW. It’s being impossíble To contact you . I sent many emails and I called USA from Portugal and you disconect the fone on my face. This is the worst disrepect I ever see. Unsubscribe me and take all my information and pictures out of you horrible website .
— by Denise Hauque 1 year ago -
Quiero cancelar
— by Nahuel Silva 1 year ago -
I never renew my subscription.i dont even use the app.you can check.
However i was surprised to see that you have debitef my account .
Grateful if you can stop the subscription with immediate effect and refund me my money ..as this is call misuse .thank you and relying on your credibility— by Sunita luchmun 1 year ago -
I would like to cancel my subscription, and obtain a refund. I just subscribed yesterday and I have not used my credits.
Kind regards,
Linda Schmitz— by Linda Schmitz 1 year ago -
I think this is not the right site for me. I am receiving ton of messages from other countries males, and I belive they are fake. They use proffiles and pictures from other customer. I need a site that find people close to my residence place. I did not pay yet, so I hope my deletion process is easier. Thank you very much. Dania
— by Dania Mustelier 1 year ago -
Per CCPA Please delete my account. Not for me. And fake messages.
— by Sondra Wissner 1 year ago -
I’d like to cancel my subscription.
— by Brigitte Marie-Claire Cofoni 1 year ago -
Hola solicito cancelación suscripción. Gracias
— by Milena 1 year ago -
I need a man in my life
— by Darnell Parker 1 year ago -
Please cancel my subscription
— by Karen Rector 1 year ago -
Please cancel my subscription.
— by Raymond Scalise 1 year ago -
I would like to cancel my subscription with ID # 84729998531 due to no longer have budget to continue
— by Alfie Abiabi 2 years ago -
Hi, I just can't read my texts and would like to get in touch with elvin from San Francisco please... +971545707982,my what's app... Help me reach him
— by Matilda Matricox 2 years ago -
Hola mi nombre es Ernesto Gutierrez y vivo en la ciudad de San Diego California y conocí a una dama llamada Mayo de china ambos hemos tenido mucha química y ambos estamos de acuerdo en compartir información personal como número de teléfono y correo electrónico y queremos independizarnos y tener una conversación más íntima y personal pero el sitio no me deja hacerlo cuando le mando mi número de teléfono a ella de hecho el sitio ni ofrece un número de teléfono de atención al cliente para que nos respondan nuestras inquietudes es muy pero muy difícil y entonces me pregunto ? Como podemos intercambiar información personal para que yo y ella tengamos un encuentro de pareja ?
— by live:gutierrezernesto635 2 years ago -
I would like to request to UNSUBSCRIPT my account please. Please cancel it before you charge for October, 2022. Thank you
— by Haes 2 years ago -
Recently joined! wish to start corresponding! Is format by e-mail or letter? will any balance credits be carried over from month to month? must I renew plan each month? Regards James.
— by james walsh docherty 2 years ago -
Is the app only for the rich
— by Aboboi11 2 years ago -
I can't view other people I'm not allowed to log in
— by Sharon Harrington 2 years ago -
Please I need my subscription canceled i don't wish to continue
— by Azike samuel chikezie 2 years ago -
I have been taken 49.99 US dollars which I didn’t apply! I want a refund! Once I have received the refund, I want to unsubscribe and delete my account immediately!
— by Gai Jackson 2 years ago -
I been taken 49.99 US dollars from my account. I want a refund. I didn’t apply the payment. I want to delete my account and unsubscribe the app.
— by Gai Jackson 2 years ago -
Hi, I just want to cancel my subscription of DateMyAge age
— by Glenn Karseboom 2 years ago -
Payment was taken from my account & the account did not upgrade.
— by Phenny 2 years ago -
I need to confirm payment
— by Auguste 2 years ago -
Hello, i payed for the subscription 24,99 and still cant to reply for the messages
— by Auguste 2 years ago -
I want to cancel this application but I don’t used it
— by Natacha kokoayi 2 years ago -
Have I done something wrong as I've not been able to pay for credits to be able to speak to people on the side
— by Charles Holm 2 years ago -
I'm trying to sign in it keeps saying to check my email but I don't get nothing back from this site? I'm trying to set up an Account here
— by Teresa M Salter 2 years ago -
I would like to permanently delete/unsubscribe my datemyage account
— by Finau Vosavakadua Leweniqila 2 years ago -
How do get my account it was deleted by mistake
— by Angel shalom 2 years ago -
Cc
— by Dame amandine 2 years ago -
I see by my bank statement you have taken 59 99 from my account. Please refund ASAP. Or I will take this up with the bank and my solicitor. I am not and will not be using your company. I can't afford it so please return it to my bank . R Wilson.
— by Rosemary Wilson 2 years ago -
Why not Ragistar this app or this apps is froud
— by Ramesh Chandra joshi 2 years ago -
I have contacted you before I was a member on this site and was contacted by a member by email she went by Carine gaillard and under false pretences she robbed me of money then my money stopped and she stopped calling the day after she is back on this site to rob someone else with her lies her username this time is Carine Rey and she has left her email address so she pays no fees or her victims pays no fees to use your site
Please can you remove her from date my age as it's very upsetting when she is using everyone to rob another poor victim
I ask you to please reply to me so I know you have taken actim against this terrible person
Kind regards— by Paddy 2 years ago -
Dear DateMyAge Team,
I have an account in your database with the name Janelle Maranan, username: Jane and the email address that is linked to the account is janelle.maranan@redacted
Meanwhile, for some reasons, I have decided not to use the account again, therefore I request that you kindly delete my account from your database and also wipe all notifications if any and refund the latest paid subscription, June 4, 2022.— by Janelle Maranan 2 years ago -
I got a mesage from yor coustomer service Vladimir,telling meto restore my profile to ge 10 credits,please i want to restore my profile to contact one of the lady in the site,i tried to creat new account but it,s not working,i tired to recove my old account.login but also they say the password is incorect,i tored to recvoer my old password from my old account ,but i,m not getting any email from date my age,please i,m waiting to fix this issue ASAP.Thanking You
— by Issam 2 years ago -
I'm looking for someone that will stand with me in bad and good time's
— by Guilian 2 years ago -
Hi, I would like to cancel my subscription and get a refund. The guys are all fake. I hope I can get my refund.
— by Princess Briggett Nillasca 3 years ago -
To Whom it May Concern:
Please remove my name from the DateMyAge database with immediate effect.— by OWEN BIGGS 3 years ago -
CAN YOU DELETE MY DATEMYAGE ACCOUNT SOON
AND SOON AS YOU CAN— by KENCHEN 3 years ago
