Published by vimosoft on Nov 5, 2024

Report an issue with VLLO, My First Video Editor.
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Why should I report an Issue with VLLO, My First Video Editor?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of vimosoft to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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VLLO, My First Video Editor Customer Insights

1. It's very easy to use and being a noob, that works out great! I was also surprised when I completed my video and extracting the file into my photo gallery, that's when the 1 add popped up.I really love how intuitive and functional this app is! I've paid for the full, lifetime subscription and have continued to enjoy it.

2. But I have yet to find any major bugs, so I'm still going to use it.It's pretty good; easy to use, not a lot of glitches or ads; but, speaking of glitches, when I try to use a fancy transition like the puzzle piece one, it doesn't always finish transitioning between scences and just kinda freezes halfway.

3. However, if you don't have a gigantic project with hours of video, it's perfect.This app is awesome! It has a lot of different features, but I had a tiny problem.

4. And like l said, lining it up with a 2nd video is not possible, much less a 3rd (if you wish to save it anyway).I'm a few hours in and I'm very pleased with this app! It works great with no issues at all.

5. Caveat/advice: use a stylus, it's 🌉&🌁This is a great video editor, probably one of the best ones for mobile.

6. Now, if only it had a basic denoiser, it would be even better.Honestly, it does everything you need for a video editor, but it's not perfect.

7. My only complaint is that the app won't access files from cloud storage; you have to have all of the files saved somewhere on your phone, which really means that you need an SD card if you have a massive project.

8. Anyways, I made one of the black screens longer to the end of the video, then I tried to do it with the other one, But it just wouldn't work.

9. Unfortunately, there doesn't appear to be a way to import my personal MP3 files (voice interviews not music) into a project and it doesn't support VOB files.

10. Uninstalling and reinstalling the editor fixes the problem most of the time, but sometimes I also have to restart my phone before reinstalling in order for it to remember.

11. If you know how 2 ix this, pls tell me! Good work!This is a great app because you can really Zoom in on the timeline and make very precise cuts.

Steps to Troubleshoot & Fix VLLO, My First Video Editor Issues

1. Fix VLLO, My First Video Editor Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart VLLO, My First Video Editor: Restarting the app will resolve most errors.
  2. Update the VLLO, My First Video Editor App. Here is how:
    1. On Android goto PlayStore » Search for "VLLO, My First Video Editor" » Open VLLO, My First Video Editor » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for VLLO, My First Video Editor » click "UPDATE".
  3. Clear VLLO, My First Video Editor app cache: Clearing cached data will force your app to retrieve the latest data directly from VLLO, My First Video Editor servers.
    1. On Android, goto Settings » Apps » Select "VLLO, My First Video Editor" » click Storage » click "Clear Cache".
  4. Check VLLO, My First Video Editor app permissions. If any of these permissions required to use your device's features are disenabled, VLLO, My First Video Editor might not work.
  5. Uninstall and reinstall VLLO, My First Video Editor. If nothing else has worked, completely uninstall VLLO, My First Video Editor then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing VLLO, My First Video Editor not working


2. Fix VLLO, My First Video Editor Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make VLLO, My First Video Editor be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to VLLO, My First Video Editor not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, VLLO, My First Video Editor may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • I am unable to open vllo. I have 3 fully completed videos stuck inside the app which may get deleted if l uninstall and reinstall .tried clearing cache , offloading etc. what can I do now? Please help

    — by Noor 11 months ago

  • I am unable to open vllo. I like the app and was editing and uploading until now. I'm stuck. Please help resolve the problem. I have 3 fully completed videos stuck inside the app . So if I uninstall and reinstall
    I may lose them.What should I do?

    — by Noor 11 months ago

  • I have a video project on the VLLO mobile app that I need to get onto my MacBook pro to continue editing in Filmora. How do I get that video project onto my Mac? Please help!
    Thank you!

    — by walter 2 years ago

  • gak bisa masuk

    — by khansa nabila 3 years ago

  • Hi, I am using VLLO for my short videos because it is quick and convenient and adding text captions is relatively easy.

    However, I have a problem when it comes to re-sizing. I always make two videos, a 1920 x 1080 landscape for YouTube and desktop devices and a 1080x1920 vertical format for Instagram and small devices.

    There should be a way for me to duplicate and resize, retaining the edited video and just making adjustments to the text boxes and changing the end cards.

    But I am finding that I have to re-create the whole video.

    Could you tell me the workflow for duplicating a video and changing the format please!

    —Ian Greig

    PS I didn't get a response when I emailed directly -- possibly because of spam protection. If you already received this support request, apologies!)

    — by Ian Greig 3 years ago

  • When I use the music from VLLO, the are some music that is copyright

    — by DENNIS TEVES 4 years ago