Contact Emergency Customer Service

Why should I report an Issue with Emergency: Severe Weather App?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of American Red Cross to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Tropical storm or hurricane, Emergency provides you with severe weather updates and notifications to keep you and your loved ones safe.

2. Monitor severe weather with hurricane tracker warnings and get over 40 customizable NOAA weather alerts on your device.

3. Get the ultimate all-hazard app for weather safety with Emergency by the American Red Cross.

4. Emergency is the free weather app that helps you prepare for tornadoes, hurricanes, wildfires, and much more.

5. Receive earthquake alerts, flood warnings, and NOAA weather alerts when you need them most.

6. Emergency provides alerts for tornadoes, storms, wildfires, and more.

7. Emergency enables you to select which alerts are your highest priority and should override Do Not Disturb.

8. Emergency is free and available in both English and Spanish.

9. And if a disaster impacts your location, you can easily find open Red Cross shelters with our interactive map.

10. Stay safe with the help of Emergency.

11. Enjoy a local weather app that's accessible and made for everyone.

1. Your contacts and who you're monitoring is gone, you can't select your monitor areas, seems like it's more general geographical areas instead of specific locations (i.e. instead of a specific location, you get a county, which would probably work for most cases.)Note: I used the OLD version for about 7yrs with ZERO issues.

2. There's also very helpful information that explains and teaches you how to prepare for various situations (relating to nature etc) and emergencies (i.e. emergency preparedness).Really appreciate this app!! Would suggest being able to turn on/off alerts per location, as needed.

3. Also, would like to be able to mark each alert as read when many come through in a short period of time and it gets confusing if multiple locations and alerts come in simultaneously.

4. Cannot monitor multiple locations, neither can you enter a home location.

5. Instead we were able to shelter in Bass Pro Shop until it passed.Always accurate... and I believe it's the BEST informative App for all types of emergencies and warnings!! You can set a desired radius in which you'd like to be warned or just to monitor.

6. It's very irritating because it won't allow me to add other locations I need to monitor.

7. I love the siren that goes off on my phone to alert me of a warning (e.g. tornado, etc.) or another emergency warning when turned on.

8. If I am not traveling to a selected location, I would like to turn off alerts for it but keep the location in my selected lists.

9. Old: you could monitor 10 locations, maybe more.

10. 4/6/23 Clarification: The buttons to do all those things are present, they just don't work.The old Tornado App was better.

11. It often gets stuck in a loading screen loop where it won't show me the main page, and i have to restart the app multiple times to get in.

1. Fix Emergency Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Emergency: Restarting the app will resolve most errors.
2. Update the Emergency App. Here is how:
   1. On Android goto PlayStore » Search for "Emergency" » Open Emergency: Severe Weather App » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Emergency » click "UPDATE".
3. Clear Emergency: Severe Weather App app cache: Clearing cached data will force your app to retrieve the latest data directly from Emergency servers.
   1. On Android, goto Settings » Apps » Select "Emergency: Severe Weather App" » click Storage » click "Clear Cache".
4. Check Emergency app permissions. If any of these permissions required to use your device's features are disenabled, Emergency might not work.
5. Uninstall and reinstall Emergency. If nothing else has worked, completely uninstall Emergency then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Emergency not working

2. Fix Emergency Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Emergency be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Emergency not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Emergency may not be able to connect to the Internet when running in the background.