Published by CSC ServiceWorks on Nov 14, 2024

Report an issue with CSC GO Laundry.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with CSC GO Laundry?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of CSC ServiceWorks to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact CSC GO Laundry image 1 contact CSC GO Laundry image 2

About CSC GO Laundry

1. CSCPay Mobile laundry locations require the CSCPay Mobile app, available separately in the Play Store.

2. It makes it easy to check machine availability before you head to the laundry room, and notifies you when your clothes are ready.

3. ATTENTION: Only for use in CSC ServiceWorks Go Laundry locations.

4. CSC Go Laundry is here to make your laundry experience simple and convenient.

5. Laundry is easier with the CSC ServiceWorks Go Laundry app.

6. The app enables you to pay for a wash or dry using a credit card or Google Pay™.

7. If you like our service, please take a moment to review our app. Have a question? Tap Help in the app.

8. You can also reach Customer Care by phone at 833-900-0733 or by email at CSCgohelp@cscsw. com.

CSC GO Laundry Customer Insights

1. The tech supposedly shows up and does a "credit card check" (*odd because neither machine uses credit cards) and declares it "fixed." The dryer doesn't even work with coins now either.

2. If you close out of the app, then it forgets ALL of your in-progress washing/drying (deletes the in app tracking for each machine) Also, if you dont tap the "x" on each machine when the done screen is showing for that machines then it gets stuck in your list of currently used machines.

3. My apartment's machines only have contactless payment options so if you forget your phone or don't have it or it's dead you're S.O.L. Have had issues with machines not changing when pressing buttons to change wash/dry options.

4. It freezes up on the "5 minutes to make a selection" if you make a selection that costs more (only one of the four cast an additional $0.50). It's been almost half an hour and I still have that on my screen and now two of the four machines are "occupied" when they are not.

5. I see why they need help.Doesn't always tell the truth about available machines actually being available.

6. Also, GPS locator for the apartments is not the best, from the list it pulled up my apartment was at the very bottom.I would rate the cleanliness and maintenance of the laundry room at my apartment complex in the poor to fair range.

7. What a waste of time and resources to make a dysfunctional app.Makes payment easier but there are cons! Be careful to make your selection before paying to start.

8. When I attempted to use the "request a refund" feature, it pulls up a input field for the machine number, which only takes you to a page on their site to apply for a job.

9. My biggest gripe is that technicians won't come repair machines when they're reported not to work.

10. I have had no problems using the app, but bear in mind that all changes to the machine settings must be made prior to starting the machine with the app.

11. When the machines were converted to smart, things went down hill.

Steps to Troubleshoot & Fix CSC GO Laundry Issues

1. Fix CSC GO Laundry Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart CSC GO Laundry: Restarting the app will resolve most errors.
  2. Update the CSC GO Laundry App. Here is how:
    1. On Android goto PlayStore » Search for "CSC GO Laundry" » Open CSC GO Laundry » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for CSC GO Laundry » click "UPDATE".
  3. Clear CSC GO Laundry app cache: Clearing cached data will force your app to retrieve the latest data directly from CSC GO Laundry servers.
    1. On Android, goto Settings » Apps » Select "CSC GO Laundry" » click Storage » click "Clear Cache".
  4. Check CSC GO Laundry app permissions. If any of these permissions required to use your device's features are disenabled, CSC GO Laundry might not work.
  5. Uninstall and reinstall CSC GO Laundry. If nothing else has worked, completely uninstall CSC GO Laundry then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing CSC GO Laundry not working


2. Fix CSC GO Laundry Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make CSC GO Laundry be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to CSC GO Laundry not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, CSC GO Laundry may not be able to connect to the Internet when running in the background.

Reported Issues