Published by Bluprint

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Why should I report an Issue with Bluprint: Learn to Quilt, Knit, Cook, Draw & More?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Bluprint to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Bluprint Customer Insights

1. It always doubles the list of courses when you search for one, its hard to find the blog, it ALWAYS says that I have no internet connection whenever I open it, when I do have one, when I turn my phone for fullscreen view it turns it 180° instead of 45° and again ITS A PAIN to find new content and watched content for that matter.

2. the frustration outweighs the service.I love the Bluprint app! I can continue my class at anytime and anywhere! If I am working on a project and need to refer back to my pattern or class materials, It is always available at my fingertips.

3. Most apps that contain video will do two things: stay on while you are watching & automatically change to landscape when hitting the full screen icon in the bottom right corner.

4. Guess I'm stuck using the horrible web interface where I have to re-adjust the video quality and turn the closed captioning on after.every.single.chapter since none of the settings are persistent.

5. If you don't constantly tap on the screen from time to time, your screen will turn off & you MUST enable the rotate feature on your phone to see the videos in full screen.

6. Basically, Bluprint is great, but the app doesn't add much value - much better experience on a laptop than a phone.Not supported on my Fire tablets.

7. The app might work, but I'm not going to watch on my tiny phone when I have a perfectly nice tablet with an 8 inch screen.Edit: I hate this app more and more.

8. Got a response from BluPrint to visit their website -- please get in touch with our Customer Service, but there didn't seem to be a way to contact a real person.

9. & you can't save materials on your phone? i find the content useful & i like the instructors.

10. why not post directly under the class summary? instead, i have to click on each video?? makes zero sense.

11. i spend more time trying to find content than actually using the app.

Steps to Troubleshoot & Fix Bluprint Issues

1. Fix Bluprint Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Bluprint: Restarting the app will resolve most errors.
  2. Update the Bluprint App. Here is how:
    1. On Android goto PlayStore » Search for "Bluprint" » Open Bluprint: Learn to Quilt, Knit, Cook, Draw & More » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Bluprint » click "UPDATE".
  3. Clear Bluprint: Learn to Quilt, Knit, Cook, Draw & More app cache: Clearing cached data will force your app to retrieve the latest data directly from Bluprint servers.
    1. On Android, goto Settings » Apps » Select "Bluprint: Learn to Quilt, Knit, Cook, Draw & More" » click Storage » click "Clear Cache".
  4. Check Bluprint app permissions. If any of these permissions required to use your device's features are disenabled, Bluprint might not work.
  5. Uninstall and reinstall Bluprint. If nothing else has worked, completely uninstall Bluprint then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Bluprint not working


2. Fix Bluprint Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Bluprint be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Bluprint not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Bluprint may not be able to connect to the Internet when running in the background.

Reported Issues