Contact Cracker Barrel Customer Service

Why should I report an Issue with Cracker Barrel?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Cracker Barrel CBOCS to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Plus, easily place your order, check wait times, join the waitlist, and pay at the table - all from your phone.

2. From holiday gatherings & birthdays, office parties, or even cookouts with friends, Cracker Barrel Catering offers food made with care that everyone will love.

3. We’ve made it easier than ever to place an order for your favorite Cracker Barrel meal.

4. Earn Pegs (like points) on your app orders and track your progress toward rewards.

5. Use the app to check current wait time, join the waitlist, and reduce your wait time.

6. Browse the menu and order in the app for convenient pickup, curbside, or delivery.

7. Track your Pegs and rewards from your personal dashboard.

8. Take the Bonus Game for a spin to earn rewards even faster.

9. Redeem Peg Rewards and Bonus Rewards easily in your cart for all your favorites. On your way?

10. Place an order for now or schedule it for a later date.

11. Skip the register line and pay from your table using our Mobile Pay feature.

1. I'm not dealing with this app every time I want lunch.App worked fine when initially installed, but now doesn't allow me to join the wait list.

2. When we get to our local Cracker Barrel (the one shown when I try to join the wait list), the store's system doesn't show me on their list.

3. If they revert back to the previous version, it would be much improved.This update utterly killed the app... I've used the previous version for months and ordered lunch in a few seconds each time.

4. Not good!I had no trouble with the app, while it's far from intuitive, it worked fine for me, I paid with gpay, and the final screen wanted me to take a screenshot as reciept verification, which honestly seemed ridiculous.

5. If you ordered a meal the previous version would ask you if you wanted a drink, but now you have to scroll to the bottom of the long menu to try to add a drink.

6. Otherwise great job and great improvements!The mobile pay doesn't work sometimes and now the waitress blocked the scan code saying that they don't get the tip sometimes.

7. My last order was totally incorrect and when I pulled up the order history it did not show an order for the past 6 months.

8. Also, the wait list doesn't work.

9. When I completed the payment process through the app, it did not provide a confirmation of payment, and there was no email or text message to confirm payment.

10. This app has gotten better since I've been using it, but still a few areas that need work.The app is a bit wonky and not very intuitive.

11. It is horrible... either roll back to the previous version or you are losing a customer.

1. Fix Cracker Barrel Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Cracker Barrel: Restarting the app will resolve most errors.
2. Update the Cracker Barrel App. Here is how:
   1. On Android goto PlayStore » Search for "Cracker Barrel" » Open Cracker Barrel » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Cracker Barrel » click "UPDATE".
3. Clear Cracker Barrel app cache: Clearing cached data will force your app to retrieve the latest data directly from Cracker Barrel servers.
   1. On Android, goto Settings » Apps » Select "Cracker Barrel" » click Storage » click "Clear Cache".
4. Check Cracker Barrel app permissions. If any of these permissions required to use your device's features are disenabled, Cracker Barrel might not work.
5. Uninstall and reinstall Cracker Barrel. If nothing else has worked, completely uninstall Cracker Barrel then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Cracker Barrel not working

2. Fix Cracker Barrel Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Cracker Barrel be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Cracker Barrel not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Cracker Barrel may not be able to connect to the Internet when running in the background.