Contact CPU-Z Customer Service

Why should I report an Issue with CPU-Z?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of CPUID to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. But it having a hard time to pop it up i mean its fine to me if its pop up and ad it helps you to get profit but the thing is other spets of the phone haven't show yet or not loaded like the "system", "thermal", "battery" and so on hope you can fixed itMost of the information screens are blank, but I'm forced to watch unskippable ads every other time I try to check a different tab.

2. Terrible app, don't bother installing.Used this previously and it was ok but recent version (May '23) has issue with blank screens with no info appearing and also misreported RK3399 chipset in a device as RK3066.

3. Thanks.Advert screens just don't work - no button I press has any effect apart from making really crunchy clicking sounds as if the button is being pressed a million times a second.New UI is terrible.

4. It gets blank every time when switching to battery, thermals, system or anything else.Multiple blank screens.

5. Evertime you switch to check like battery or thermal it shows blank.

6. Also this app is not 100% accurate/correct for all processors, but works on most models correctly.I usually download this app when i have a phone to check its spect and really helps me with that.

7. While I am fine with adds, it takes more than a minute to some add to pop up and it's very irritating when all I want to do is check may be battery temperature.

8. Hopefully they can tighten up their act in future but possibly use another tool for now.I change my rate because the CPU info of my phone is not accurate.

9. But when I bought a new flagship and branded phone it also the same to my old, they can't declare the exact CPU info of my phone.

10. However this time its kinda buggy and hang.. its seems its trying to load some ads.

11. Thank you in advance.v1.43 Doesn't work on Android 14 Beta 3.1. (Pixel 6 Pro).

1. Fix CPU-Z Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart CPU-Z: Restarting the app will resolve most errors.
2. Update the CPU-Z App. Here is how:
   1. On Android goto PlayStore » Search for "CPU-Z" » Open CPU-Z » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for CPU-Z » click "UPDATE".
3. Clear CPU-Z app cache: Clearing cached data will force your app to retrieve the latest data directly from CPU-Z servers.
   1. On Android, goto Settings » Apps » Select "CPU-Z" » click Storage » click "Clear Cache".
4. Check CPU-Z app permissions. If any of these permissions required to use your device's features are disenabled, CPU-Z might not work.
5. Uninstall and reinstall CPU-Z. If nothing else has worked, completely uninstall CPU-Z then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing CPU-Z not working

2. Fix CPU-Z Server issues & Internet Connection

1. Check network connection: An unstable Internet will make CPU-Z be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to CPU-Z not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, CPU-Z may not be able to connect to the Internet when running in the background.