Published by GateHouse Media, LLC on Dec 19, 2024

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Why should I report an Issue with Palm Beach Post: Local News?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of GateHouse Media, LLC to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Palm Beach Post Customer Insights

1. Customer Service has proven to be unsuccessful numerous times.Trash! I just paid $69.99 for a subscription to a newspaper electronic edition and the apps don't work and the website signs me out after each article.I used to read the e-edition for years since they started it and now it's next to impossible to read on my Kindle and if I can find another newspaper that has the cryptograms I'll sure cancel the postI want to veiw as the newspaper is printed as in veiw option on the web site.

2. I tried to support local journalists, but, I agree, app sucks.Cant sign in.UNUSABLE!I'm a paying subscriber, but app NEVER remembers my password, even after resets.NO RESPONSE from them to all of the TERRIBLE REVIEWS.Guess THEY DON'T CARE.PS:Called them a while ago, could not understand person at the 800#, and she couldn't understand my problem.

3. It sucks.Bad sucks Cant sign in on my phone not able to read subscriber stories I've loaded it three times I put my password in about 10 times still doesn't workCan't log in, no response from queries.

4. What an opportunity the Palm Beach Post misses to be the #1 News source in the dynamic Palm Beach Market!Absolutely the WORST APP I've ever used.Doesn' remember my password ever.IVE EMAILED NUMEROUS TIMES W NO RESPONSE.

5. Need to update local news, information and weather on a frequent and regular basis.

6. Tried this one because the other PBPost app was acting strangely and items to read were out of focus.

7. Information density is low,takes too much effort to scroll thru.

8. The news items are old and are of limited interest.

9. (Total language barrier) FRUSTRATING.New version is awful.

10. I cant even log in from the articles the send me in emails.

11. Plus no local only option.

Steps to Troubleshoot & Fix Palm Beach Post Issues

1. Fix Palm Beach Post Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Palm Beach Post: Restarting the app will resolve most errors.
  2. Update the Palm Beach Post App. Here is how:
    1. On Android goto PlayStore » Search for "Palm Beach Post" » Open Palm Beach Post: Local News » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Palm Beach Post » click "UPDATE".
  3. Clear Palm Beach Post: Local News app cache: Clearing cached data will force your app to retrieve the latest data directly from Palm Beach Post servers.
    1. On Android, goto Settings » Apps » Select "Palm Beach Post: Local News" » click Storage » click "Clear Cache".
  4. Check Palm Beach Post app permissions. If any of these permissions required to use your device's features are disenabled, Palm Beach Post might not work.
  5. Uninstall and reinstall Palm Beach Post. If nothing else has worked, completely uninstall Palm Beach Post then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Palm Beach Post not working


2. Fix Palm Beach Post Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Palm Beach Post be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Palm Beach Post not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Palm Beach Post may not be able to connect to the Internet when running in the background.

Reported Issues