Contact Chuck E. Cheese Customer Service

Why chat with our AI Chuck E. Cheese Support?

1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
2. You'll get immediate access to a support assistant specifically trained on support materials of Chuck E. Cheese.
3. Skip support wait times and emailing back and forth. Get help immediately.

1. The advertisement to buy through the app doesn't work either.Great place to spend time with the little ones, no stress over paying 5 to $9 a game just to ride to virtual reality like you do it the other locations, you paid by the half hour hour, and you get unlimited game time for that hour whatever you pay for, the games are all child friendly the place is absolutely child friendly, Chuck e cheese made a great move heading in this direction from where they were in the past!So disappointed with the store games, the system and the app gives you nothing practically.

2. I am trying to give you money.We got the summer pass and used the birthday party discount and keep getting free stuff on the app it's actually a better deal than we expectedBad update.

3. I can't purchase anything.Had a little difficulty placing order for 8week summer pass re time of pickup.

4. Also, during installation the app asks for some personal information that isn't actually required... Not sure what that's about.Can't buy the summer play pass.

5. Update won't allow me to purchase summer camp passes.

6. When I try to purchase, just takes me back to where I downloaded appNot great! Kids was not impressed.

7. Then, when trying to buy, it takes me to the app store because that's the only way to purchase it.

8. Didn't know I had to wait @ least two hours for order to process so I put down that I would pick up pass immediately.

9. Ticket prizes was over priced for 100 tickets for one tootsie roll.

10. Click buy, app store, open app again, and the cycle continues.

11. Otherwise okay.It's really difficult to find any pricing information and the specials aren't explained very clearly.

1. Fix Chuck E. Cheese Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Chuck E. Cheese: Restarting the app will resolve most errors.
2. Update the Chuck E. Cheese App. Here is how:
   1. On Android goto PlayStore » Search for "Chuck E. Cheese" » Open Chuck E. Cheese » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Chuck E. Cheese » click "UPDATE".
3. Clear Chuck E. Cheese app cache: Clearing cached data will force your app to retrieve the latest data directly from Chuck E. Cheese servers.
   1. On Android, goto Settings » Apps » Select "Chuck E. Cheese" » click Storage » click "Clear Cache".
4. Check Chuck E. Cheese app permissions. If any of these permissions required to use your device's features are disenabled, Chuck E. Cheese might not work.
5. Uninstall and reinstall Chuck E. Cheese. If nothing else has worked, completely uninstall Chuck E. Cheese then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Chuck E. Cheese not working

2. Fix Chuck E. Cheese Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Chuck E. Cheese be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Chuck E. Cheese not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Chuck E. Cheese may not be able to connect to the Internet when running in the background.