Published by ChowNow on Feb 14, 2024

Report an issue with Tokyo Grill.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Tokyo Grill?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of ChowNow to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Tokyo Grill Customer Insights

1. Not happy about the location selection process.quick and easy! teriyaki chicken is amazing!!!Great food, very polite owners.

2. There is no public restroom.This app is garbageI love it but I can't figure out how to delete some of the payment methodsLove the App.

3. I selected my restaurant and ordered my food.

4. The location changed without me knowing and went to a different location.

5. When I got to the restaurant they had no online orders.

6. Clean surroundings.

7. Love the food.

Steps to Troubleshoot & Fix Tokyo Grill Issues

1. Fix Tokyo Grill Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Tokyo Grill: Restarting the app will resolve most errors.
  2. Update the Tokyo Grill App. Here is how:
    1. On Android goto PlayStore » Search for "Tokyo Grill" » Open Tokyo Grill » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Tokyo Grill » click "UPDATE".
  3. Clear Tokyo Grill app cache: Clearing cached data will force your app to retrieve the latest data directly from Tokyo Grill servers.
    1. On Android, goto Settings » Apps » Select "Tokyo Grill" » click Storage » click "Clear Cache".
  4. Check Tokyo Grill app permissions. If any of these permissions required to use your device's features are disenabled, Tokyo Grill might not work.
  5. Uninstall and reinstall Tokyo Grill. If nothing else has worked, completely uninstall Tokyo Grill then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Tokyo Grill not working


2. Fix Tokyo Grill Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Tokyo Grill be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Tokyo Grill not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Tokyo Grill may not be able to connect to the Internet when running in the background.

Reported Issues