Published by ChowNow

Report an issue with Big D's BBQ To Go.
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Why should I report an Issue with Big D's BBQ To Go?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of ChowNow to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Big D's BBQ To Go Customer Insights

1. CAUTION #2: If the app freezes before giving you an estimated pickup time, it means the internet is down, your card will have been charged, but the kitchen will not have your order.

2. CAUTION #1: The app tells you when to expect your order as soon as you place it, but does not alert you when it is actually ready.

3. You must be standing at the window when they call your number.

Steps to Troubleshoot & Fix Big D's BBQ To Go Issues

1. Fix Big D's BBQ To Go Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Big D's BBQ To Go: Restarting the app will resolve most errors.
  2. Update the Big D's BBQ To Go App. Here is how:
    1. On Android goto PlayStore » Search for "Big D's BBQ To Go" » Open Big D's BBQ To Go » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Big D's BBQ To Go » click "UPDATE".
  3. Clear Big D's BBQ To Go app cache: Clearing cached data will force your app to retrieve the latest data directly from Big D's BBQ To Go servers.
    1. On Android, goto Settings » Apps » Select "Big D's BBQ To Go" » click Storage » click "Clear Cache".
  4. Check Big D's BBQ To Go app permissions. If any of these permissions required to use your device's features are disenabled, Big D's BBQ To Go might not work.
  5. Uninstall and reinstall Big D's BBQ To Go. If nothing else has worked, completely uninstall Big D's BBQ To Go then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Big D's BBQ To Go not working


2. Fix Big D's BBQ To Go Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Big D's BBQ To Go be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Big D's BBQ To Go not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Big D's BBQ To Go may not be able to connect to the Internet when running in the background.

Reported Issues