Published by Shiny Lights

contact Yellow Light Chat with our AI-based Yellow Light Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with Yellow Light?



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Why chat with our AI Yellow Light Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of Yellow Light.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. Holding this yellow light near to my face helps me to wake up and get up.

2. Thanks for this! Sunny daylight is very limited right now where I live.

Steps to Troubleshoot & Fix Yellow Light Issues

1. Fix Yellow Light Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Yellow Light: Restarting the app will resolve most errors.
  2. Update the Yellow Light App. Here is how:
    1. On Android goto PlayStore » Search for "Yellow Light" » Open Yellow Light » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Yellow Light » click "UPDATE".
  3. Clear Yellow Light app cache: Clearing cached data will force your app to retrieve the latest data directly from Yellow Light servers.
    1. On Android, goto Settings » Apps » Select "Yellow Light" » click Storage » click "Clear Cache".
  4. Check Yellow Light app permissions. If any of these permissions required to use your device's features are disenabled, Yellow Light might not work.
  5. Uninstall and reinstall Yellow Light. If nothing else has worked, completely uninstall Yellow Light then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Yellow Light not working


2. Fix Yellow Light Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Yellow Light be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Yellow Light not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Yellow Light may not be able to connect to the Internet when running in the background.

Reported Issues

No Issues reported yet. Be the first to report one!