Contact CHEF iQ Customer Service

Why should I report an Issue with CHEF iQ?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of CHEF iQ to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Take command of your CHEF iQ® smart cooking appliances effortlessly. monitoring and notifications, stay in control of your culinary creations no matter where you are.

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3. Unlock thousands of pre-programmed control settings to achieve optimal results with ease. appliances. delights and master your favorite dishes with confidence.

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6. Ready to embark on your culinary adventure? community of passionate home cooks.

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1. When cooking, sometimes the app won't let me go to the next step, which has been happening more frequently.Took me a while to initially connect to the cooker over Bluetooth -- or, rather, for the app to see that the cooker is connected (after entering PIN both the cooker and the phone shows it is connected, but the app fails to see it).

2. I will post bugs and requests as I come across things and as they get addressed one by one.The biggest issue is that if you have multiple probes, there's no way to turn them off, so you end up having to charge the two spare probes in the case because they just stay active endlessly without a way to disable them.

3. Takes a bit longer to actually get to cooking compared to a digital thermometer, but who cares about a few seconds? However, the latest version of the app is unusable! A window continuously flashes at the top of the screen and prevents you from starting a cook.

4. Another issue I had was I forgot to add the sauce and there was no pause button to add something in the middle of a recipe.

5. That way, the app asks a permission to turn on Bluetooth, and I guess granting that permission fixes the issue I was having.

6. User can calculate elapse timeThe chef Iq is fantastic! The diversity of food has taught me many new things and expanned my pallet, but there are glaring software problems.

7. You almost need 3 people during a recipe just to hold down the button, hold the pot, then one person to open the lid.

8. Getting the phone to connect or software to update initially took a few hours because it would say it failed to connect and later failed to download.

9. I needed to reposition a probe mid cooking and the app would not return to a pre-notice screen.

10. Seemed to be a Bluetooth issue which has been solved.Kind of frustrating.

11. Setup requires you to connect the app and unit, which seems a little silly, as i feel like it should be an optional featuer not a full requirementfor use.

1. Fix CHEF iQ Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart CHEF iQ: Restarting the app will resolve most errors.
2. Update the CHEF iQ App. Here is how:
   1. On Android goto PlayStore » Search for "CHEF iQ" » Open CHEF iQ » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for CHEF iQ » click "UPDATE".
3. Clear CHEF iQ app cache: Clearing cached data will force your app to retrieve the latest data directly from CHEF iQ servers.
   1. On Android, goto Settings » Apps » Select "CHEF iQ" » click Storage » click "Clear Cache".
4. Check CHEF iQ app permissions. If any of these permissions required to use your device's features are disenabled, CHEF iQ might not work.
5. Uninstall and reinstall CHEF iQ. If nothing else has worked, completely uninstall CHEF iQ then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing CHEF iQ not working

2. Fix CHEF iQ Server issues & Internet Connection

1. Check network connection: An unstable Internet will make CHEF iQ be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to CHEF iQ not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, CHEF iQ may not be able to connect to the Internet when running in the background.