Contact CEPSA Directo Customer Service

Why should I report an Issue with CEPSA Directo?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of CEPSA to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. On the app's map you can search for the different points of interest we have at your disposal: find your Órbita Workshop, your bulk or bottled gas and heating oil distributors or your nearest Service Stations.

2. From the reserved area you will be able to consult all your invoices and download them in the fastest way.

3. This tool will recommend the oil for your car or motorcycle depending on the brand or model, you can also consult it through the license plate.

4. You will be able to see all the details regarding the address, distance, how to get there and you will also be able to save the results as favorites to easily locate them.

5. Just decide when you need it and where you need us to supply it, we will take care of the rest.

6. Order your bottles or your heating oil.

7. We help you save time in your orders.

8. In addition, if you are registered in electronic invoicing, you will contribute to save paper and reduce CO2, having your invoices always available online.

1. Is there a problem with password, with phone number, a random server glitch? Impossible to know as it doesn't provide any info about the issue and makes the app unusable as we cannot registerHave tried many times to register on the app.

2. Even tried with neighbours home phone number still same issueThe login button doesn't work at all.

3. It is a waste of time.Tried to install app but it says incorrect phone number format.

4. We live in Alicante city.The registration form doesn't work, it is just returning me a "Registration error" message without any detail about it.

5. Can't use it.Every good service and on timeNot able to register for log in as NIE format not accepted.This gas station a make good workIt crashed on its own.

6. The delivery person carried the bottle to the third floor and even offered to install it.

7. I find the order option very quick and I had my bottle changed the next day.

8. First suprise was the app started in English.

9. It will not accept my user name or pass word.

10. Very good experience.

11. I thought I try download their app and have a look if I can order there.

1. Fix CEPSA Directo Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart CEPSA Directo: Restarting the app will resolve most errors.
2. Update the CEPSA Directo App. Here is how:
   1. On Android goto PlayStore » Search for "CEPSA Directo" » Open CEPSA Directo » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for CEPSA Directo » click "UPDATE".
3. Clear CEPSA Directo app cache: Clearing cached data will force your app to retrieve the latest data directly from CEPSA Directo servers.
   1. On Android, goto Settings » Apps » Select "CEPSA Directo" » click Storage » click "Clear Cache".
4. Check CEPSA Directo app permissions. If any of these permissions required to use your device's features are disenabled, CEPSA Directo might not work.
5. Uninstall and reinstall CEPSA Directo. If nothing else has worked, completely uninstall CEPSA Directo then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing CEPSA Directo not working

2. Fix CEPSA Directo Server issues & Internet Connection

1. Check network connection: An unstable Internet will make CEPSA Directo be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to CEPSA Directo not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, CEPSA Directo may not be able to connect to the Internet when running in the background.