Published by Cell-Ed on Sep 13, 2024

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Why should I report an Issue with Cell-Ed?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Cell-Ed to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Cell-Ed

1. I just connect my headphones and listen, even when I’m cooking or with my daughter. “When I got the certificate for completing 5 courses, it really brightened up my day … It made me feel very proud of myself. “I started not being able to walk the whole 6 minutes at the beginning of the program. My feet and legs hurt.

2. Enter your PIN number (you get a PIN number from your sponsor such as local library, government program, employer, or healthcare provider). “With Cell-Ed, because I learned to read, I feel liberated.

3. We teach you important topics including languages, math, US citizenship, digital skills, and even basic exercises to improve your daily health!

4. Every school in the US should do this–to have a program that can teach via text messages. “It is really helpful and you can do it whenever you have time.

5. Get the skills you need for everyday life, work, and health with Cell-Ed’s mobile learning app.

6. This has changed my life. “The program is great, especially the work series.

7. I landed a couple of interviews because of it. “Whoever came up with this program is a genius.

8. You can access your lessons on any phone or computer device, even without wi-fi. 2.

9. Whether you’re at home or on-the-go, you can learn anytime, anywhere.

10. I am now walking 30 minutes 3 times a day and my legs don't hurt anymore.

Cell-Ed Customer Insights

1. Is there something else I can provide?I really enjoy cell ed it kinda reminded me of being in high school theses course are fun you get brain exercise while learning and refreshing your memory of what you have already learned in the past but totally forgot about it's an education app that's fun and for each course you get a certificate I'm really enjoying it if you need to brush up for new job it gives job skills subjects on things you use in your everyday life like math budgeting how to creatively solve problems and much moreThis app saves me 4 hours of travel time each time I use it.

2. *update* millionth time wasnt a charm...Its a really good app to brush up on any skill , topic related subjects, also its mulitple choiceIt's a good app and you learn a lot.

3. also the purpose of this app is to learn basic work skills and should be set realistically for people of all nationalities including Caucasian Americans too.

4. general and some a bit more complex, tools for the work force in differant languages and different genres this should be helpful for all people.Still not fixed.

5. I learned a lot new facts! In fact very clarifying facts that help me discern.Very intuitive and accessible.

6. The audio lessons are amazing!Forgotten how many times now I've Uninstalled and installed... Millionth times the charm.

7. The education part is just added bonus.Very informative, very up to date to now/ present.

8. it is constantly crashing, freezing, and doing the same activities I have already finished with it not being accounted for.

9. I have sent several messages and screen shots of the issues.

10. it's not giving correct data.

11. Can someone please find a solution.

Steps to Troubleshoot & Fix Cell-Ed Issues

1. Fix Cell-Ed Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Cell-Ed: Restarting the app will resolve most errors.
  2. Update the Cell-Ed App. Here is how:
    1. On Android goto PlayStore » Search for "Cell-Ed" » Open Cell-Ed » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Cell-Ed » click "UPDATE".
  3. Clear Cell-Ed app cache: Clearing cached data will force your app to retrieve the latest data directly from Cell-Ed servers.
    1. On Android, goto Settings » Apps » Select "Cell-Ed" » click Storage » click "Clear Cache".
  4. Check Cell-Ed app permissions. If any of these permissions required to use your device's features are disenabled, Cell-Ed might not work.
  5. Uninstall and reinstall Cell-Ed. If nothing else has worked, completely uninstall Cell-Ed then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Cell-Ed not working


2. Fix Cell-Ed Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Cell-Ed be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Cell-Ed not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Cell-Ed may not be able to connect to the Internet when running in the background.

Reported Issues