Published by Carrier Corporation on Sep 12, 2024

Report an issue with ContainerLINK.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with ContainerLINK™?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Carrier Corporation to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact ContainerLINK™ image 1 contact ContainerLINK™ image 2

ContainerLINK Customer Insights

1. I download the mobile manuals but it's not getting open can you fix this bug... I am trying but it shows some errorHi, After updated the app still showing like there is a mandatory update available! Please fix thisOffline manuals are very useful, Good & user friendlyvery useful being ship electrical officer on container shipIts very useful by everywayGood apps for reefer technicianCan't writing Alarm code.

Steps to Troubleshoot & Fix ContainerLINK Issues

1. Fix ContainerLINK Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart ContainerLINK: Restarting the app will resolve most errors.
  2. Update the ContainerLINK App. Here is how:
    1. On Android goto PlayStore » Search for "ContainerLINK" » Open ContainerLINK™ » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for ContainerLINK » click "UPDATE".
  3. Clear ContainerLINK™ app cache: Clearing cached data will force your app to retrieve the latest data directly from ContainerLINK servers.
    1. On Android, goto Settings » Apps » Select "ContainerLINK™" » click Storage » click "Clear Cache".
  4. Check ContainerLINK app permissions. If any of these permissions required to use your device's features are disenabled, ContainerLINK might not work.
  5. Uninstall and reinstall ContainerLINK. If nothing else has worked, completely uninstall ContainerLINK then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing ContainerLINK not working


2. Fix ContainerLINK Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make ContainerLINK be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to ContainerLINK not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, ContainerLINK may not be able to connect to the Internet when running in the background.

Reported Issues