Published by Business English Pod Ltd. on Aug 30, 2024

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Why should I report an Issue with Business English by BEP?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Business English Pod Ltd. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Business English Customer Insights

1. It's suitable for both self-learners and teachers! I strongly recommend it!Business English should allow you to select a word, phrase, or paragraph from the text of the lesson, so that you don't have to switch applications to look up the meaning of a word or phrasal verb.

2. Overall a very good app for professionals to improve business English.It's one of my favourite English apps,and really useful but if the conversations also were written like the first parts for introduction,it would be the best😊Very good.

3. Quizzes, PhraseCast and Lesson Module NOT WORKING properly (Sound but NO text...) This App could be better if these options were included....Very helpfull texts for Entermediate lavel.

4. It's a simple feature that makes life easier for the user.in general very good and helpful app, but it would be great if there was also a speed control.

5. They have a transcript and tips about grammar.Text not appearing on screen after ADOBE flash expiration date.....on Windows 10.

6. Quality of sound/Content/Navigation 5stars! Thank you for sharing your knowledge with us.Very useful and enjoyable! All the conversation have a lot of insights and new different words and sentences.

7. Thanks a lot! (and sorry for my mistakes, I am training to write without dictionary)))It would be perfect if speed control is in place.

8. I want to listen a full lesson but sometimes they speak so slow and it can be annoyingThis application is fantastic.

9. The time marks in the text is very helpful.

10. This is the best business-English learning APP I've ever used! There are a big range of topics, extremely detailed explanation and perfectly standard pronunciation.

11. But i miss copy text option.

Steps to Troubleshoot & Fix Business English Issues

1. Fix Business English Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Business English: Restarting the app will resolve most errors.
  2. Update the Business English App. Here is how:
    1. On Android goto PlayStore » Search for "Business English" » Open Business English by BEP » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Business English » click "UPDATE".
  3. Clear Business English by BEP app cache: Clearing cached data will force your app to retrieve the latest data directly from Business English servers.
    1. On Android, goto Settings » Apps » Select "Business English by BEP" » click Storage » click "Clear Cache".
  4. Check Business English app permissions. If any of these permissions required to use your device's features are disenabled, Business English might not work.
  5. Uninstall and reinstall Business English. If nothing else has worked, completely uninstall Business English then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Business English not working


2. Fix Business English Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Business English be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Business English not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Business English may not be able to connect to the Internet when running in the background.

Reported Issues