Published by Budbee Technologies on Nov 6, 2024

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Why should I report an Issue with Budbee?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Budbee Technologies to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Budbee

1. In the Budbee app, you can see all the info about your deliveries, handle returns and contact our customer service team.

2. You can even start your shopping journey by browsing different webshops and products, finding great deals from your favourite brands!

Budbee Customer Insights

1. App constanlty crashes, maybe it's time for a Gradle update?It's too complicated and due to disability I can't walk extra miles to return items to an available box.

2. There is no search bar, the only thing you can do is scroll through random products and when you click on anything it sends you to your browser anyways.Although this app "gets the job done" it's still plaqued by ad-spots that cover almost 90-percent of the screen.

3. Thirdly, I never receice emails from budbee after requesting a return, so I can't complete those resorting to the terrible app.It has taken 5 attempts to deliver.

4. It's an annoying menu, and the tracking of the delivery driver doesn't even work.

5. I understand they work fine in Amsterdam but I'm 45min up north and it doesn't work.

6. You can't pick a time for free, and drivers can't speak English very well.

7. Then today, Wednesday they send a message that they sorted my package wrongly, so it will come at another time.

8. Why use this instead of postNL or DHL? They have experienced drivers and pickup points... For now 1 star, but we will see if there are any improvements.They should've delivered on Monday.

9. I've Uninstalled the app.Both app and the service they offer sucks big time.

10. Terrible! Every single time problems.

11. Third time this exact problem happens.

Steps to Troubleshoot & Fix Budbee Issues

1. Fix Budbee Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Budbee: Restarting the app will resolve most errors.
  2. Update the Budbee App. Here is how:
    1. On Android goto PlayStore » Search for "Budbee" » Open Budbee » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Budbee » click "UPDATE".
  3. Clear Budbee app cache: Clearing cached data will force your app to retrieve the latest data directly from Budbee servers.
    1. On Android, goto Settings » Apps » Select "Budbee" » click Storage » click "Clear Cache".
  4. Check Budbee app permissions. If any of these permissions required to use your device's features are disenabled, Budbee might not work.
  5. Uninstall and reinstall Budbee. If nothing else has worked, completely uninstall Budbee then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Budbee not working


2. Fix Budbee Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Budbee be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Budbee not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Budbee may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • My package has been delivery to a BUdbee box service in Amsterdam but I havent received the code to open the box. How are we going to solve it?
    Kind regards,
    Anna Zarani

    — by Anna Zarani 2 years ago