Published by BT Group PLC

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What users are saying

1. This one is an app for meetings and should have feature of removing any interference by other apps on device while a conference is active.App does not integrate well with Bluetooth headsets, you need to join the call first then select your headset and the mute works but there is no indication on the app you have muted yourself so it's possible to double mute yourself via the app and via your headset.

2. Another useful feature would be to 'nickname' favourites, but given the above, I won't hold my breath...Just like other reviewers - I wish this app would connect to Bluetooth headphones straight away without having to faff around recording your name on the phone and 'then' manually switching to headphones.

3. I've tried probably 6 different kinds of headphones including the ones that came with the phone.using sgs 9+ at begining all was working fine but lately the voice on my headset gets very mechanical.

4. The biggest issues for me are being able to select bluetooth headset/speaker before joining the call and having an equivalent to pressing # after joining to avoid long silences.

5. Also my chairperson PIN doesn't work in the app but does on a standard phone call into the service.

6. When using VOIP which gives the best quality, you have to connect your BT headphones after the conf starts.

7. Used to work well in the past.the app works for the most part, but does not when using headphones.

8. very inconveniente.IYou cannot connect using Bluetooth unless you dial in.

9. on a normall call the headset works just fine, no issues.

10. Please, if you're reading, sort out the headphone connectivity :-)Firstly this app is very useful, quality of calls is very good.

11. I understand suppressing incoming calls might not be an option, but it should not be true for all other apps as well.

Steps to Troubleshoot & Fix BT MeetMe Issues

1. Fix BT MeetMe Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart BT MeetMe: Restarting the app will resolve most errors.
  2. Update the BT MeetMe App. Here is how:
    1. On Android goto PlayStore » Search for "BT MeetMe" » Open BT MeetMe » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for BT MeetMe » click "UPDATE".
  3. Clear BT MeetMe app cache: Clearing cached data will force your app to retrieve the latest data directly from BT MeetMe servers.
    1. On Android, goto Settings » Apps » Select "BT MeetMe" » click Storage » click "Clear Cache".
  4. Check BT MeetMe app permissions. If any of these permissions required to use your device's features are disenabled, BT MeetMe might not work.
  5. Uninstall and reinstall BT MeetMe. If nothing else has worked, completely uninstall BT MeetMe then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing BT MeetMe not working


2. Fix BT MeetMe Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make BT MeetMe be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to BT MeetMe not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, BT MeetMe may not be able to connect to the Internet when running in the background.

Reported Issues

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