Contact Bria Enterprise Customer Service

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1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
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3. Skip support wait times and emailing back and forth. Get help immediately.

1. Issues with Bluetooth hold me back from a 5 star review.Difficult to navigate at timesWithout any options to disable the feature, attempts to dial numbers that *MIGHT* be emergency calls like 911, 110, etc result in Bria forcing the dial to the native android phone app.

2. This absolutely needs an option in app settings to control this behavior because we can't obtain proper compliance for e911!It works pretty good except for when other calls come in on my cell phone at the same time I'm using this app to mask as my office line.

3. After dealing with their customer service? I'll never use counterpath software againJust started using it for my job that has us remote and doing calls.

4. Wish there was a solution for that.Audio calls works great! Very stable throughout all my calls and audio clarity is great.

5. I haven't tested all the features, but I don't have need for anything else yet.Only thing worse than the software itself, it's the customer support, and the fact that they have the audacity to charge for it.

6. This app allows me to call all the local service numbers in South Africa that I usually cannot call while living in the UK.

7. The bluetooth freaks out and goes off, the other line ringing through disrupts everything.

8. Just wish my personal contacts didn't automatically load and transfer over.Great app.

9. This prevents you from calling local extensions like 110, even if that isn't the emergency number in your jurisdiction.

10. Very useful in my line of work!!My initial feeling is the App is relatively easy to use.

11. Save yourself the grief and to elsewhere.Overall very good experience with this and the stretto provisioning system.

1. Fix Bria Enterprise Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Bria Enterprise: Restarting the app will resolve most errors.
2. Update the Bria Enterprise App. Here is how:
   1. On Android goto PlayStore » Search for "Bria Enterprise" » Open Bria Enterprise » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Bria Enterprise » click "UPDATE".
3. Clear Bria Enterprise app cache: Clearing cached data will force your app to retrieve the latest data directly from Bria Enterprise servers.
   1. On Android, goto Settings » Apps » Select "Bria Enterprise" » click Storage » click "Clear Cache".
4. Check Bria Enterprise app permissions. If any of these permissions required to use your device's features are disenabled, Bria Enterprise might not work.
5. Uninstall and reinstall Bria Enterprise. If nothing else has worked, completely uninstall Bria Enterprise then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Bria Enterprise not working

2. Fix Bria Enterprise Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Bria Enterprise be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Bria Enterprise not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Bria Enterprise may not be able to connect to the Internet when running in the background.