Published by Infinite Studio Mobile on Jan 27, 2024

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Why should I report an Issue with Infinite Painter?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Infinite Studio Mobile to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Infinite Painter Customer Insights

1. Pro has almost 300 and free gets only 3 so maybe about 2 or 3 more? Just thought I'd ask.😅 Also some brushes don't seem to work for some reasonIf you're looking for an alternative to Procreate on android or just a good drawing program in general, this is the app.

2. the interface is adaptable, the brushes are realistic and flexible depending on what you like, the only issue i can possibly think of is that it does have small bugs such as if you switch between transforming settings it wont let you move the image, but the bugs are practically unnoticeable unless you've avidly used many an art program.

3. Thanks for making a great app 👍I like the drawing app very much but when I was coloring in my drawing, the app started glitching making the colors disappear but when I hit the undo button, the colors came back.

4. I love the brush textures (especially the pencils, they're fun to sketch with and the tilt works great with my s-pen)! I bought the full version asap, it's worth it.

5. Idk if there's a threshold for how much you can undo as a free access user, but I could only undo so much and it went haywire and ruined my layers with several layers of white on top of my work.

6. I absolutely love it, but all of a sudden, the eyedropper doesn't pick the color it is hovering over; it either picks a color that's not even around the area or it's gray.

7. Honestly you guys should also post more about it online to move up.Best digital art software available! I've been using it since 2012 and have been able to achieve the same results I would on any PC software.

8. It's a good app but if only it doesn't glitch and lags :/Currently, I am the most excited that I have been about anything from the playstore in decades.

9. It's making me lean towards Procreate and from what has been said by many artist, this app is better.this app is the first one iv ever rated, its genuinely that good.

10. In those earlier years, the app was great and i'm still learning how to use it better today but lately it's been frustrating due to constant crashing.

11. Maybe being able to import and export brushes by codes or links and the ability to create your own if you watch some videos.

Steps to Troubleshoot & Fix Infinite Painter Issues

1. Fix Infinite Painter Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Infinite Painter: Restarting the app will resolve most errors.
  2. Update the Infinite Painter App. Here is how:
    1. On Android goto PlayStore » Search for "Infinite Painter" » Open Infinite Painter » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Infinite Painter » click "UPDATE".
  3. Clear Infinite Painter app cache: Clearing cached data will force your app to retrieve the latest data directly from Infinite Painter servers.
    1. On Android, goto Settings » Apps » Select "Infinite Painter" » click Storage » click "Clear Cache".
  4. Check Infinite Painter app permissions. If any of these permissions required to use your device's features are disenabled, Infinite Painter might not work.
  5. Uninstall and reinstall Infinite Painter. If nothing else has worked, completely uninstall Infinite Painter then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Infinite Painter not working


2. Fix Infinite Painter Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Infinite Painter be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Infinite Painter not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Infinite Painter may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Years of work gone. Your stupid app keeps shutting down and or deleting my hard work. I paid for the app. I want it to freaking work!! There is no calculating how much fu%*ing money is lost with my work. My art is literally how I feed my children. This is straight bullsh*t. Fix this!!

    — by Jacob 1 year ago

  • My 7 days trial has been expired and now i paid for subscription for all the tools . And payment is successfully done .so when will i be able to access again my tools in the app.

    — by Avneet kaur 2 years ago

  • your app is gonna be best drawing app on android If it's not corrupts the files or kick me out often i hope you fix it as soon as possible

    — by aloush 3 years ago

  • Hello,I have a problem with one of my projects,when I click on it from the library doesn’t open,when I click on any other project it opens all of them.What could be the issue?
    Thank you
    Maria

    — by Maria 3 years ago

  • He

    — by Maria 3 years ago

  • I recently updated the app, and my purchase was gone. this has happened before, and when I try to restore it the button does absolutely nothing. I don’t want to have to spend $10 when I’ve already bought it twice and they just disappear. I have a receipt if that is needed.

    — by caleb wallace 3 years ago

  • Olá, comprei o aplicativo no iPad na expectativa de gravar aulas, porem na primeira tentativa me dei conta que ele não grava em tempo real, mesmo na opção workflow! Pergunto: existe alguma opção para gravar sem qualquer tipo de corte, pois preciso sincronizar com minha narração. Obrigado.

    — by Luiz Radavelli 3 years ago

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