Contact Infinite Design Customer Service

Why should I report an Issue with Infinite Design?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Infinite Studio Mobile to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. It's amazing! There are a few issues though, such as crashing while using the edit tool on lines and a weird glitch where you can't see the change in an editted line until you zoom away from it? I've gotten over it and adapted, but it's so close to perfection! Please fix these bugs, you developers have a great thing going here.I think this is a very good vector app.

2. It crashes occasionally and the user interface is a little too contextual--sometimes, you have to access different tools to do the same thing for different kinds of objects (such as changing the color of an object you drew, as opposed to changing the color of typed text, even though you technically have access to the same property function for text as for drawn objects--which won't work for the text).

3. If it's an app limitation, I hope it gets corrected--often times I like to take my line drawings and re-work the shapes in Illustrator and it's hard to do that in this current version.This is definitely the only serious vector drawing app and my favorite so far.

4. Not sure if it's a limitation to the SVG file format or the app itself, but when I export simple line drawings to Illustrator in SVG, the lines are not treated as paths and cannot be edited as such.

5. It's most comprable to Adobe Illustrator Draw, but with WAY more features like text, alignment, & a clever "pathfinder" tool.

6. Compared to full versions of the other top rated vector apps for Android, this has the most intuitive interface in my opinion.

7. This app has amazing potential but direly needs a bug fix update.A good app with great features however, I don't like the fact that you have to pay for the layer feature after the trial is over.

8. Other than these two bugs, it is a great app and I recommend giving it a try.This is among the better vectoring apps, which is a tad sad.

9. My only two complaints and the reason for three stars; After saving and returning the the projects, many times it has closed loops and I have to return to each object to remove the closed line.

10. Still better than Adobe Draw.I think it is fantastic, and that it has the potential to surpass Adobe Illustrator from a logo and art perspective.

11. Saved all my work in 2 formats at highest quality, made sure to have an account.

1. Fix Infinite Design Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Infinite Design: Restarting the app will resolve most errors.
2. Update the Infinite Design App. Here is how:
   1. On Android goto PlayStore » Search for "Infinite Design" » Open Infinite Design » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Infinite Design » click "UPDATE".
3. Clear Infinite Design app cache: Clearing cached data will force your app to retrieve the latest data directly from Infinite Design servers.
   1. On Android, goto Settings » Apps » Select "Infinite Design" » click Storage » click "Clear Cache".
4. Check Infinite Design app permissions. If any of these permissions required to use your device's features are disenabled, Infinite Design might not work.
5. Uninstall and reinstall Infinite Design. If nothing else has worked, completely uninstall Infinite Design then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Infinite Design not working

2. Fix Infinite Design Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Infinite Design be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Infinite Design not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Infinite Design may not be able to connect to the Internet when running in the background.