Contact Pixel Painter Customer Service

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1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
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3. Skip support wait times and emailing back and forth. Get help immediately.

1. (Edit: account should be bonded with e-mail because i forgot my secret password thing.) why can't this app be normal as before?It's great, but I'd like to report a bug, when I joined a battle painting game, The timer was UNLIMITED, it was on 357914 timer, AND THE TIMER DOES NOT GO DOWN, everyone started drawing anime, Fix the bug if needed 🤗When download from apk you gonna hard to find people.

2. I'm little fine with an popping up every time I finished playing "pixel painting." But the ad would lag so much and sometimes I can't even exit the ad, so I have to exit the app itself and open the app back again.. Idk if it's the game that's making the ads lag, or the device I'm using itself..But the app is still good, I really love it and its really fun! Any-ways thats all thanx for reading!It's been some time that i played this game and I went to go play it after seeing it on my list.

3. Everytime I'm in a server and an ad shows up, it kicks me out and I lose my progress there after all the hard work! I almost drew a semi-realistic art and it literally kicked me.. Same with free drawing, if an ad shows up, it kicks me out without even saving my progress.

4. there are many hackers (Hacker can steal your arts in gallery, and i heard that they can kick you out of server), cheater and player that created rated pixel art you know kids also play this game.

5. Fix your advertisements and I would consider rating higher.The game controls poorly and when you try to move your person just a bit you go flying and it takes forever to get to the place where you want.

6. i would've gave this 5 stars if it didnt mess up my shoulderI would gave this 5 stars but, when every I join a sever there is nobody why??? And I was painting something and im sad because a ad popped up and it kick me out of the game.

7. It's a great game and everything, I've been playing for almost 4 years with facing this issue.

8. Kicked out of a game because the ad timer went off, and it was going so well too.

9. You have a great drawing, great opportunity of winning, but you get kicked out for no reason at all.

10. Everytime I join a server, it suddenly kicks me out then shows me an ad.

11. I was drawing a realistic eye and it was looking so good but then that happened! :(App needs more adjustment.

1. Fix Pixel Painter Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Pixel Painter: Restarting the app will resolve most errors.
2. Update the Pixel Painter App. Here is how:
   1. On Android goto PlayStore » Search for "Pixel Painter" » Open Pixel Painter » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Pixel Painter » click "UPDATE".
3. Clear Pixel Painter app cache: Clearing cached data will force your app to retrieve the latest data directly from Pixel Painter servers.
   1. On Android, goto Settings » Apps » Select "Pixel Painter" » click Storage » click "Clear Cache".
4. Check Pixel Painter app permissions. If any of these permissions required to use your device's features are disenabled, Pixel Painter might not work.
5. Uninstall and reinstall Pixel Painter. If nothing else has worked, completely uninstall Pixel Painter then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Pixel Painter not working

2. Fix Pixel Painter Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Pixel Painter be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Pixel Painter not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Pixel Painter may not be able to connect to the Internet when running in the background.