Published by Radio Training Network on Mar 21, 2024

Report an issue with My HIS Radio.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with My HIS Radio?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Radio Training Network to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About My HIS Radio

1. Featuring your favorite Contemporary Christian Music, His Radio serves the Carolinas and Georgia.

2. You'll hear a radio station "safe" for your entire family... every time, all the time.

3. You'll hear caring announcers who respect and appreciate you, like Brian Sumner and Rob Dempsey.

4. You'll hear positive music that uplifts and encourages you.

5. Wake up to the His Radio alarm clock and submit Open Mic audio from the app to air on His Radio!

My HIS Radio Customer Insights

1. God Bless His Radio Praise Classic 👏A little hard to navigate but love this station.I love HisRadio but it's changed so much in the last several years I don't hear as much of the old stuff like I used to, like Casting crowns or Chris Tomlin anymore it's a very good app it makes me feel like a kid when we would turn on the radio and listen to them, just bring back some of the older stuff pleaseIt plays for 3 to 6 minutes and then stops.

2. I can't tell you how many times God has sent the right song or the right words just when I needed them through his radio! Please everyone give to His radio any chance you get it changes lives, God changes lives through it!I usually ❤️ Love this app, BUT lately it's been messing up.

3. Also, it is not user friendly and that it does not say right up front how to live stream and connect automatically when the app is opened.I don't where I would without His radio some days! It's not only the music, but it's also the people that make his radio incredible.

4. Amazing now with His Radio Classic, Bringing back the Classic 70's and 80's + of Christian music from a time we miss.

5. I love to listen to praise music! This app helps lift a bad mood.

6. Randomly stops playing, randomly opens in my notifications like it's playing music, incredibly high battery drain.

7. The music keeps cutting out after about 30-45 seconds and then requiring you to restart the app to keep listening.........it's disappointing 😞I want to like this but it is a broken app.

8. May the Lord bless you all!Absolutely love! Different christian stations in app, can request songs.

9. I love His Radio.

10. I love His Radio.

11. While it's playing, I plug in the power cord to charge my phone while driving home, the app quits.

Steps to Troubleshoot & Fix My HIS Radio Issues

1. Fix My HIS Radio Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart My HIS Radio: Restarting the app will resolve most errors.
  2. Update the My HIS Radio App. Here is how:
    1. On Android goto PlayStore » Search for "My HIS Radio" » Open My HIS Radio » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for My HIS Radio » click "UPDATE".
  3. Clear My HIS Radio app cache: Clearing cached data will force your app to retrieve the latest data directly from My HIS Radio servers.
    1. On Android, goto Settings » Apps » Select "My HIS Radio" » click Storage » click "Clear Cache".
  4. Check My HIS Radio app permissions. If any of these permissions required to use your device's features are disenabled, My HIS Radio might not work.
  5. Uninstall and reinstall My HIS Radio. If nothing else has worked, completely uninstall My HIS Radio then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing My HIS Radio not working


2. Fix My HIS Radio Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make My HIS Radio be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to My HIS Radio not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, My HIS Radio may not be able to connect to the Internet when running in the background.

Reported Issues