Published by BNESIM Limited on Jun 10, 2024

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Why should I report an Issue with BNESIM: eSIM card, Mobile Data?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of BNESIM Limited to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact BNESIM: eSIM card, Mobile Data image 1 contact BNESIM: eSIM card, Mobile Data image 2

BNESIM Customer Insights

1. I am not able to change my password or do anything really, without some sort of error messageBNESIM is a game-changer! With its intuitive interface, affordable data plans, and reliable global connectivity, I can travel without worrying about expensive roaming charges.

2. Works perfectly, support always present amd there is an optiom of emergency top-up if you forgot to buy a sim or run out of data.The app doesn't work properly on the Motolola One phone.

3. I tried everything, including reinstalling it, but it does work for a day or so (while in UK) and then it not recognizing the Sim UPDATE: I managed to get in touch with the customer service.

4. Original review: Looks like a promising service, and perhaps the best price, however, i get: "The device is unable to load page due to this error (net:ER RCONNECTIONREFUSED).

5. The app tries to upsell data, VoIP number, VPN, conference room, etc under one page.

6. the biggest adv is that data credit does not expire ! .they have whatsapp support number.

7. I cannot move past this screen.My mobile data only worked about 60% of the time, so I was consistently left without internet even though I had paid for it.

8. Been going between the website and the app for 30 minutes and either can't find the cancellation links mentioned in the documentation, or they don't work.

9. FRAUD.Edit: the service is good, but the app will not work for me at all.

10. This time they did a lot of work and managed to fix all my issues, with prompt response and collaboration.

11. I like they offer clear per-day data accounting.Such a stupid app.

Steps to Troubleshoot & Fix BNESIM Issues

1. Fix BNESIM Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart BNESIM: Restarting the app will resolve most errors.
  2. Update the BNESIM App. Here is how:
    1. On Android goto PlayStore » Search for "BNESIM" » Open BNESIM: eSIM card, Mobile Data » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for BNESIM » click "UPDATE".
  3. Clear BNESIM: eSIM card, Mobile Data app cache: Clearing cached data will force your app to retrieve the latest data directly from BNESIM servers.
    1. On Android, goto Settings » Apps » Select "BNESIM: eSIM card, Mobile Data" » click Storage » click "Clear Cache".
  4. Check BNESIM app permissions. If any of these permissions required to use your device's features are disenabled, BNESIM might not work.
  5. Uninstall and reinstall BNESIM. If nothing else has worked, completely uninstall BNESIM then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing BNESIM not working


2. Fix BNESIM Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make BNESIM be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to BNESIM not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, BNESIM may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • I want to cancel the subscribe. I did not use it, i cant reach my account

    — by Shai Kachlon 2 years ago