Contact BILT Customer Service

Why should I report an Issue with BILT: 3D Instructions?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of BILT Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Follow easy BILT instructions to repair a toilet, lay bathroom tile, paint a room, jump a car battery, change a tire, use a circular saw, adjust a bicycle, repair drywall, and so much more to help with anything adulthood sends your way.

2. These participating brands provide 3D instructions as a service because BILT users are happier with their purchases and have fewer returns. It’s a win-win!

3. The BILT Toolbox is a collection of instructions to help you with home improvement, auto, and safety projects, as well as guides for basic power tools.

4. Whether it’s for assembly, installation, maintenance, or repair, BILT instructions are a revolutionary new way to set up products efficiently.

5. Get projects done right the first time with easy-to-follow BILT instructions.

6. I love the 3D instructions and ease of having a 360 degree view of the item, that really made it super easy for me. Thanks!

7. We do collect aggregate data such as the number of downloads for each product and the average time it takes to complete an instruction step, but it cannot be tied to an individual user.

8. And unlike instructions online, BILT doesn’t allow ads or annoying pop-ups.

9. You do not need to provide any personal information or create an account to use BILT.

10. We do not collect personal data other than what you choose to provide if you create an account, register a product, or leave a review.

11. From personal experience we recommend downloading “How to Jump a Car Battery” before you need it because internet connections at soccer fields can be spotty.

1. I love how you can zoom in and out to see up close which is what you end up doing with a paper instruction manual only you end up with a headache and your eyes won't focus afterward LOLVery easy to follow the directions! Much easier than trying to assemble using the instruction booklet! Being able to rotate and zoom in and out of the pictures helped also.

2. Disappointing!This 3D program is a game-changer! Just for grins I compared BILT assembly steps with some of the corresponding procedures from the printed assembly instructions (which weren't bad).

3. There were a number of steps that would have taken me much more time to figure out had I not been able to use BILT's ability to see the parts in three dimensions from multiple perspectives.

4. You must take a picture of a receipt even if it's stored on your device.Great app for assembly instructions.

5. Great idea and execution of digital assembly instructions.Excellent app.

6. Love the ability to repeat steps, see the hardware needed etc... It was the easiest assembly so far in my life.

7. And you can zoom in and ask for a call out of the exact Parts you need on every step.This app is pretty wonderful! Although, I could have put my purchase together without this app, it would have required more time, lots of reading and possibly reading the same thing more than once just to get it right.

8. Only drawback was the annoying sound of the computer-generated voice narrating the instructions.Such a great idea.

9. Sometimes I had to replay the steps several time to see which side the screw was inserted.Very informative instructions.

10. It can definitely make assembly a lot easier with voice and 3D models that you can spin around and zoom to view what you're supposed to be doing.

11. The ability to rotate in 3D, zoom in and out, and slide the picture across the screen with touchscreen was nice, as well as ease of navigation.

1. Fix BILT Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart BILT: Restarting the app will resolve most errors.
2. Update the BILT App. Here is how:
   1. On Android goto PlayStore » Search for "BILT" » Open BILT: 3D Instructions » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for BILT » click "UPDATE".
3. Clear BILT: 3D Instructions app cache: Clearing cached data will force your app to retrieve the latest data directly from BILT servers.
   1. On Android, goto Settings » Apps » Select "BILT: 3D Instructions" » click Storage » click "Clear Cache".
4. Check BILT app permissions. If any of these permissions required to use your device's features are disenabled, BILT might not work.
5. Uninstall and reinstall BILT. If nothing else has worked, completely uninstall BILT then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing BILT not working

2. Fix BILT Server issues & Internet Connection

1. Check network connection: An unstable Internet will make BILT be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to BILT not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, BILT may not be able to connect to the Internet when running in the background.