Published by OnePath Network on Feb 23, 2024

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Why should I report an Issue with OnePath Network?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of OnePath Network to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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OnePath Network Customer Insights

1. Good potential, but way too buggy.I used to go on youtube and tiktok to watch islamic videos, and always got ads with haram elements in them.

2. Im so glad that i found this app, because now i can watch islamic content without any wory of music or other haram things getting in the way of my learning.

3. Over the last 6 months I have not been able to figure out WHY all of the sudden videos have no sound when played on the mobile device.

4. As far as content is concerned it's free so, there is no problem if an affordable price range will be provided for students.

5. One thing that should be added though is the ability to put videos on to a watch later or list of some kind.

6. Horrible, you could pay for a year long premium membership and then just never been able to log in again.The apps user interface is absolutely horrible.

7. As far as the app is concerned it's a really good for religious knowledge.It says "Your account can only be used on 2 devices" and it doesn't let me log in.

8. It would make reading articles and watching the videos I want to watch much easier.

9. Otherwise it is a great app, with quality content.Alhumdudilah. Great start but App is super buggy.

10. It's also incredibly overaggressive with switching from portraits to landscape, and makes video watching a nightmare.

11. Overall good, but please fix the video player.The App was great.

Steps to Troubleshoot & Fix OnePath Network Issues

1. Fix OnePath Network Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart OnePath Network: Restarting the app will resolve most errors.
  2. Update the OnePath Network App. Here is how:
    1. On Android goto PlayStore » Search for "OnePath Network" » Open OnePath Network » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for OnePath Network » click "UPDATE".
  3. Clear OnePath Network app cache: Clearing cached data will force your app to retrieve the latest data directly from OnePath Network servers.
    1. On Android, goto Settings » Apps » Select "OnePath Network" » click Storage » click "Clear Cache".
  4. Check OnePath Network app permissions. If any of these permissions required to use your device's features are disenabled, OnePath Network might not work.
  5. Uninstall and reinstall OnePath Network. If nothing else has worked, completely uninstall OnePath Network then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing OnePath Network not working


2. Fix OnePath Network Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make OnePath Network be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to OnePath Network not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, OnePath Network may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • I want to cancel automatic payments, cancel subscription

    — by Qudratullah 1 year ago