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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with BTmono?



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What users are saying

1. It doesnt use the mic of my wireless earphone when I sound record instead it uses the phone mic.After seemingly endless Goole searches and trying all sorts of so called fixes that did not work to try and solve my randomly functional Bluetooth connection, I chanced upon a mention of this app and decided I would give it a go.

2. I tried a couple different apps to get my Bluetooth headset to provide audio other than just phone calls.

3. Main reason was to use bluetooth headset while shooting video, but it disables the record button because as soon as I turn on this app it makes the phone video control think I am on a call.

4. Same issue with hearing aid, car phone, and BT headset.Exactly what I needed! My Bluetooth headset does not have the bandwidth to function with a microphone in stereo mode.

5. I have a Samsung S9 Plus and I wanted to stream my audio from my phone's media player to my Samsung Gear s2 R730 smartwatch but it failed to forward.

6. Doing a quick Google search led me to this app, which so far has worked great! Yes, the audio is about FM radio quality, but that's a hell of a lot better than no audio and is in no way the developers' fault.

7. It streams audio for a few seconds before switching to phone speakers.

8. Changing Bluetooth in developer settings to mono does not work and immediately changes right back.

9. When the app was installing, I got a message saying the app was written for an older version of Android and might not work and look for a new version.

10. Pretty embarrassing really that Android still doesn't support simple audio settings.

11. It only momentarily cutout my audio on my phone when pressing "off" and that's it.

Steps to Troubleshoot & Fix BTmono Issues

1. Fix BTmono Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart BTmono: Restarting the app will resolve most errors.
  2. Update the BTmono App. Here is how:
    1. On Android goto PlayStore » Search for "BTmono" » Open BTmono » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for BTmono » click "UPDATE".
  3. Clear BTmono app cache: Clearing cached data will force your app to retrieve the latest data directly from BTmono servers.
    1. On Android, goto Settings » Apps » Select "BTmono" » click Storage » click "Clear Cache".
  4. Check BTmono app permissions. If any of these permissions required to use your device's features are disenabled, BTmono might not work.
  5. Uninstall and reinstall BTmono. If nothing else has worked, completely uninstall BTmono then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing BTmono not working


2. Fix BTmono Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make BTmono be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to BTmono not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, BTmono may not be able to connect to the Internet when running in the background.

Reported Issues

No Issues reported yet. Be the first to report one!