Contact Good Food Magazine Customer Service

Why should I report an Issue with Good Food Magazine?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Immediate Media Co to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Suddenly the app has updated and all my previous purchases before jun 2019 have disappeared! This is so frustrating as I was given no choice in the matter, update or don't view your magazine! Plus it now keeps freezing or crashing every time I open the app.

2. Furious! Thanks to developer for replying but still can't access all recent editions on my current subscriber number.

3. Selling digital subscriptions with an app this bad is borderline fraud.I have been a loyal subscriber to Good Food magazine since 2017 and had all my magazines downloaded in the app.

4. I'm only 2 months into my annual subscription so this it is really disappointing to no longer have access to my issues.Pretty poor.

5. There are however numerous ways to purchase new subscriptions! I have contacted intermediate to gain access to content I've already paid for and have yet to hear from them.

6. I bought a digital subscription, but the app couldn't recognise my password so I never managed to log in or view the magazine.

7. I can get some older editions but I have to input old subscriber numbers.

8. Search is useless & bookmarks disappear if you uninstall & reinstall, which appears to be tech support's only fix (it doesn't work).

9. I can't access my issues in three months.

10. You need to at least be able to merge old subscriber numbers.Very poor experience.

11. They were at least decent in giving a refund when I requested it.Paid nearly £40 for all back issues.

1. Fix Good Food Magazine Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Good Food Magazine: Restarting the app will resolve most errors.
2. Update the Good Food Magazine App. Here is how:
   1. On Android goto PlayStore » Search for "Good Food Magazine" » Open Good Food Magazine » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Good Food Magazine » click "UPDATE".
3. Clear Good Food Magazine app cache: Clearing cached data will force your app to retrieve the latest data directly from Good Food Magazine servers.
   1. On Android, goto Settings » Apps » Select "Good Food Magazine" » click Storage » click "Clear Cache".
4. Check Good Food Magazine app permissions. If any of these permissions required to use your device's features are disenabled, Good Food Magazine might not work.
5. Uninstall and reinstall Good Food Magazine. If nothing else has worked, completely uninstall Good Food Magazine then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Good Food Magazine not working

2. Fix Good Food Magazine Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Good Food Magazine be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Good Food Magazine not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Good Food Magazine may not be able to connect to the Internet when running in the background.