Published by Badgecraft

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Why should I report an Issue with Badge Wallet?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Badgecraft to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Badge Wallet

1. Badge Wallet is a simple and secure way to Earn, Store, Manage and Share your achievements using digital Open Badges issued through Badgecraft ( ).

2. Badge Wallet developments were co-funded by European Union’s Erasmus+ program.

Badge Wallet Customer Insights

1. However, it seems to suffer from a couple of bugs in my case at least; first i seem to get notifications that i have already received before over and over again, and second i can't seem to exit the app with the Back button😪 instead i have to use the home button.Brilliant concept, only issue i see is that it is very bage earner dominant.

2. Thanks, guys!Fun app! Id give it 5, except i think that virtual costume college's badge game has caused it some temporary issues due to the flood of people lol.The app is super slow to load/acknowledge a QR code.

3. I change my password and it says it's still invalid.Terrible with android - impossible to add pictures from phone.Pretty good so far.

4. Also, it's is only showing my first 3 badges, but when I try to reload subsequent badges, it tells me that they are already acquired.Wow wow wow I can't even express with words how good this app is.

5. This app survived 14k+ badge requests at the ends of live streams.

6. Would have much more applications if the verifier could add individuals and invite them to do badgesComing from CosTube Weekend.

7. It did churn a bit, but what app wouldn't under that k8nd of onslaught? It did awesome and made those of us who used it very happy.

8. I enter my password and it says it's invalid.

9. The app is great, and is very straight forward and easy to use! And it can prove to be very useful in the future.

10. Fair price plans!! Kudos 👌Doesn't work.

11. Straight to the point and easy to use.

Steps to Troubleshoot & Fix Badge Wallet Issues

1. Fix Badge Wallet Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Badge Wallet: Restarting the app will resolve most errors.
  2. Update the Badge Wallet App. Here is how:
    1. On Android goto PlayStore » Search for "Badge Wallet" » Open Badge Wallet » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Badge Wallet » click "UPDATE".
  3. Clear Badge Wallet app cache: Clearing cached data will force your app to retrieve the latest data directly from Badge Wallet servers.
    1. On Android, goto Settings » Apps » Select "Badge Wallet" » click Storage » click "Clear Cache".
  4. Check Badge Wallet app permissions. If any of these permissions required to use your device's features are disenabled, Badge Wallet might not work.
  5. Uninstall and reinstall Badge Wallet. If nothing else has worked, completely uninstall Badge Wallet then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Badge Wallet not working


2. Fix Badge Wallet Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Badge Wallet be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Badge Wallet not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Badge Wallet may not be able to connect to the Internet when running in the background.

Reported Issues