Published by AutoZone, Inc. on Oct 16, 2024

Report an issue with AutoZone Auto Parts & Repair.
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Why should I report an Issue with AutoZone Auto Parts & Repair?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of AutoZone, Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact AutoZone Auto Parts & Repair image 1 contact AutoZone Auto Parts & Repair image 2

About AutoZone Auto Parts & Repair

1. Track your AutoZone Rewards balance and get information on your local store straight from the home screen.

2. Get the parts you need fast with same-day store pick up or convenient ship to home delivery.

3. Track every job with the Service History feature, view DIY suggestions with Repair Help and check your vehicle's specifications.

4. Find your vehicle by entering your license plate number to retrieve your VIN and add your vehicle. Shopping in store?

5. With over 6,000 stores across the United States, the Store Locator helps you find the most convenient location no matter where you are.

6. Use the barcode scanner to check pricing and specifications for any part in the store.

7. Easily get the parts you need the same day with store pick up or have them shipped directly to your house.

8. Track your AutoZone Rewards balance right on the home screen. Not a member?

9. Use the VIN scanner to add your vehicle automatically and find the right parts faster.

10. Set your store to see hours and check pricing and availability.

11. With the AutoZone app, it’s easier to take care of your vehicle than ever before.

AutoZone Auto Parts & Repair Customer Insights

1. Check pricing, store inventory, parts info, basic repair guide.

2. Repair guides can be a little hard to access on my phone, but work good on my PC.They actually put some thought in to this app, it'll send you maintenance reminders based on an average amount of miles driven but it's fairly accurate.

3. I also love how the app lists products that you can neither ship to home nor pick up in store... like, why even bother?App is good for a basic reference of what you need.

4. Con's: glitchy at times, you really have to walk in the store to find vehicle specific parts, this is just a guideline.

5. I uninstalled it, changed the address every way possible and everything I could several times but it still wont work.App is nice for knowing which store has your part in stock.

6. You can also find step-by-step directions for what seems like repairing almost anything on whatever vehicle you're working on, I've yet to not find instructions on anything I've replaced so far but I'm sure there are some things that won't be on there.

7. I had to put in address and billing about 5 times before it finally worked and I had to systematically take one out of the 8 items I had to find out which item wouldn't deliver via mail.Ok at best.

8. Nothing works properly!!! As of 12/6 it's actually worse!FIX YOUR APP!!! - anytime you try to scroll through a long list of items it randomly jumps to the end of the list and does not allow you to scroll back up.

9. When you click on an item for info, then try to back out to the list, when there are 30 listings and you looked the 11th, instead of backing out to the 11th, you start over at the 1st.

10. It all of a sudden won't let me check out keeps telling me to check my billing and shipping address.

11. When looking up parts, the list loads slowly.

Steps to Troubleshoot & Fix AutoZone Auto Parts & Repair Issues

1. Fix AutoZone Auto Parts & Repair Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart AutoZone Auto Parts & Repair: Restarting the app will resolve most errors.
  2. Update the AutoZone Auto Parts & Repair App. Here is how:
    1. On Android goto PlayStore » Search for "AutoZone Auto Parts & Repair" » Open AutoZone Auto Parts & Repair » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for AutoZone Auto Parts & Repair » click "UPDATE".
  3. Clear AutoZone Auto Parts & Repair app cache: Clearing cached data will force your app to retrieve the latest data directly from AutoZone Auto Parts & Repair servers.
    1. On Android, goto Settings » Apps » Select "AutoZone Auto Parts & Repair" » click Storage » click "Clear Cache".
  4. Check AutoZone Auto Parts & Repair app permissions. If any of these permissions required to use your device's features are disenabled, AutoZone Auto Parts & Repair might not work.
  5. Uninstall and reinstall AutoZone Auto Parts & Repair. If nothing else has worked, completely uninstall AutoZone Auto Parts & Repair then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing AutoZone Auto Parts & Repair not working


2. Fix AutoZone Auto Parts & Repair Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make AutoZone Auto Parts & Repair be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to AutoZone Auto Parts & Repair not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, AutoZone Auto Parts & Repair may not be able to connect to the Internet when running in the background.

Reported Issues

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